Reliability & Maintenance Engineer, GSF

Amazon is hiring a Reliability & Maintenance Engineer, GSF in Bengaluru, India. Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Tools and skills the posting cites include BMS, PLC and preventive maintenance.
Level classifies it as a mid-level role.
Level lists 21,000+ other open roles at Amazon.

AI in this role

Execute maintenance, troubleshooting, and reliability protocols for refrigeration, electrical, and facility systems.

bmsplc

preventive-maintenancerefrigerationtroubleshootingelectrical-systemsequipment-maintenance

Key Responsibilities
1. Execute planned preventive maintenance (PPM) schedules for all refrigeration systems, including tropical rooms, chilled rooms, and frozen rooms.
2. Monitor and maintain optimal temperature parameters across all cold chain zones in strict accordance with defined Standard Operating Procedures (SOPs).
3. Conduct routine inspections of compressors, condensers, evaporators, expansion valves, and refrigerant piping systems.
4. Ensure refrigerant levels are maintained within specified limits and perform periodic leak detection tests.
5. Monitor and maintain defrost cycles, drain lines, and insulation integrity of all cold rooms.
6. Coordinate with Original Equipment Manufacturers (OEMs) and third-party service providers for specialized repairs and annual maintenance contracts.
7. Diagnose and resolve refrigeration system faults, including compressor failures, refrigerant leaks, thermostat malfunctions, and evaporator icing.
8. Respond to temperature excursion alarms and execute corrective actions within defined response timelines.
9. Troubleshoot electrical and control system faults in refrigeration panels, PLCs, and Building Management System (BMS) interfaces.
10. Perform root cause identification for recurring equipment failures and implements verified permanent fixes.
11. Maintain and monitor Diesel Generator (DG) sets, including fuel systems, coolant levels, battery health, and periodic load bank testing.
12. Execute preventive and predictive maintenance on Uninterruptible Power Supply (UPS) systems, including battery health checks, load testing, and firmware updates.
13. Monitor and maintain electrical panels — including Main Distribution Boards (MDB), Sub-Distribution Boards (SDB), Automatic Transfer Switches (ATS), and change-over panels.
14. Conduct periodic insulation resistance (IR) testing, earth resistance testing, and thermography surveys of all electrical systems.
15. Ensure full compliance with applicable electrical safety standards and statutory requirements.
16. Monitor real-time equipment parameters through the BMS, temperature monitoring systems, and energy meters.
17. Conduct daily walkthroughs to identify abnormalities, unusual sounds, vibrations, or visual defects in equipment.
18. Track and maintain equipment runtime hours, energy consumption data, and performance trends.
19. Ensure all monitoring sensors and alarm systems are calibrated and fully functional at all times.
20. Daily Reports — Prepare and submit daily equipment status reports covering temperature logs, DG runtime, UPS status, and all observed anomalies.
21. Weekly Reports — Compile weekly maintenance summary reports covering PPM compliance, breakdown analysis, spare parts consumption, and pending work orders.
22. Monthly Reports — Develop monthly performance reports inclusive of equipment uptime percentage, Mean Time Between Failures (MTBF), Mean Time To Repair (MTTR), energy consumption trends, and cost analysis.
23. Conduct structured Root Cause Analysis (RCA) for all equipment breakdowns, temperature excursions, and safety incidents using methodologies such as Five-Why Analysis and Fishbone Diagrams.
24. Develop and implement Corrective and Preventive Actions (CAPA) with clearly defined timelines, responsible owners, and effectiveness verification criteria.
25. Maintain a CAPA tracker with closure status, evidence of implementation, and effectiveness validation records.
26. Present RCA and CAPA findings during Weekly Business Reviews (WBR) and Monthly Business Reviews (MBR).
Qualifications & Skills
27. Taking care of Soft services activities i.e. Pest control, Housekeeping, Scrap & Garbage disposal.
Handling agency staff & overall shift.
• Education — Diploma or bachelor’s degree in mechanical engineering, Electrical Engineering, or Refrigeration & Air Conditioning.
• Experience — Minimum three to five years of hands-on experience in refrigeration systems and base building equipment maintenance.
• Technical Knowledge — Proficiency in refrigeration cycles, electrical systems, DG operations, UPS systems, and BMS platforms.
• Certifications — Preferred certifications in Refrigeration & Air Conditioning, Electrical Safety, or equivalent recognised standards.
• Analytical Skills — Ability to perform structured RCA, develop CAPA plans, and apply data-driven decision-making.
• Reporting Skills — Proficiency in preparing technical reports, dashboards, and MIS outputs using MS Excel and relevant tools.
• Communication — Clear verbal and written communication skills for effective cross-functional coordination.
Working Conditions
• Shift-based operations with rotational shifts as applicable to site requirements.
• Sustained exposure to cold room environments, including frozen rooms operating at sub-zero temperatures.
• Regular work in proximity to live electrical systems — adherence to all safety protocols is mandatory.
• On-call availability required for emergency breakdowns and critical temperature excursion response.

Basic qualifications

- Experience in Electrical/Mechanical/Electronics and Communication/Instrumentation and Controls
- Experience in handling Cooling systems/Chiller/Cold storage for minimum 2years

Preferred qualifications

- 1+ years of conveyors/automation/control systems maintenance experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Reliability & Maintenance Engineer, GSF at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Reliability & Maintenance Engineer, GSF is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, KA, Bangalore.
The job was posted on September 1, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Preventive MaintenanceRefrigerationTroubleshootingElectrical SystemsEquipment MaintenanceBMSPLC

Questions you could be asked

Tell me about a project where preventive maintenance was part of your work. What did you do?
Tell me about a project where refrigeration was part of your work. What did you do?
Tell me about a project where troubleshooting was part of your work. What did you do?
Tell me about a project where electrical systems was part of your work. What did you do?
Tell me about a project where equipment maintenance was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Preventive Maintenance, Refrigeration, Troubleshooting, Electrical Systems, and Equipment Maintenance. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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