Sales Advisor - Fashions, Home & Beauty - Grafton Street

Marks & Spencer is hiring a Sales Advisor - Fashions, Home & Beauty - Grafton Street. Level rates it ; you can apply on Marks & Spencer.

Level's read on this job

On Level's scale, this sales role is Little AI ●○○○: aI is not part of the work.
The posting mentions customer service, retail sales and merchandising among its tools and skills.
Level classes it as a junior role.
Marks & Spencer has 883 other open roles on Level.

AI in this role

Provide exceptional customer service and drive sales across fashions, home, and beauty departments at Marks & Spencer on Grafton Street.

customer-serviceretail-salesmerchandisingcommunication

Sunday:

Monday: 18:00-22:00

Tuesday:

Wednesday:

Thursday: 19:00-23:00

Friday: 19:00-23:00

Saturday: 18:00-22:00

Flexibility outside these hours is required.

Key Accountabilities

The Key Accountabilities describe the activities you will do within your role:

Customer

Create an exceptional customer experience by proactively serving our customers and role modelling the service behaviours store
Always put the customer first and prioritise customer before task
Deliver an inspiring shopping environment for our customers through excellent standards of product presentation and availability
Involvement in Plan A activity to support and local community initiatives

Selling

Sell confidently to customers using your knowledge of products and services to sell more in store and through all digital channels
Ask questions to understand the needs of the customer and actively offer personal recommendations and suggestions
Actively take part in store events to achieve selling targets.
Create selling opportunities at all service points

Store

Understand the store business priorities and play your part to improving the store performance
Follow safe and legal working practices
Make every penny count by working productively and minimise losses throughout the store
Deliver all key activity and operational processes within your areas of responsibility and look for opportunities to work efficiently and continuously improve

Team

Adapt and work flexibly across the store and remove support your colleagues to meet customer and business needs
Own your personal development, continuing to look for opportunities to grow your knowledge
Share your knowledge and experience with your colleagues to encourage and support their learning and development and promote the performance of the team

Everyone’s Welcome

M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That’s why we’re revolutionising how we work and offering our most exciting opportunities yet. There’s never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.

We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

How we rate this

Sales Advisor - Fashions, Home & Beauty - Grafton Street at Marks & Spencer rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Sales Advisor - Fashions, Home & Beauty - Grafton Street is an open job at Marks & Spencer.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Ireland.
The job was posted on October 2, 2026.
Seniority: junior.
Applications are handled by Marks & Spencer. Apply on Marks & Spencer

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Customer ServiceRetail SalesMerchandisingCommunication

Also common in sales jobs at this level

AI agents AWS Generative AI Azure Google Cloud Machine learning

Pay

Typical sales job: $140k

This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs

Questions you could be asked

Tell me about a project where customer service was part of your work. What did you do?
Tell me about a project where retail sales was part of your work. What did you do?
Tell me about a project where merchandising was part of your work. What did you do?
Tell me about a project where communication was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Customer Service, Retail Sales, Merchandising, and Communication. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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