Sales Development Specialist Dominican Republic

CMA CGM is hiring a Sales Development Specialist Dominican Republic. Level rates it ; you can apply on CMA CGM.

Level's read on this job

On Level's scale, this sales role is Little AI ●○○○: aI is not part of the work.
Level classes it as a mid-level role.
CMA CGM has 1,000+ other open roles on Level.

AI in this role

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly efficient range of new shipping, land, air and logistics solutions.

Committed to the energy transition in shipping, and a pioneer in the use of alternative fuels, the CMA CGM Group has set a target to become Net Zero Carbon by 2050.
Through the CMA CGM Foundation, the Group acts in humanitarian crises that require an emergency response by mobilizing the Group’s shipping and logistics expertise to bring humanitarian supplies around the world.

Present in 160 countries through its network of more than 400 offices and 750 warehouses, the Group employs more than 155,000 people worldwide, including 4,000 in Marseilles where its head office is located.

Contributes to fulfillment of the Commercial Objectives by developing and managing a customer portfolio in a specified geographic area in accordance with Agency Business Plan Management; Promote and sell products and services and contributes to encourage Group image and values.

Responsibilities and Duties

Participating in establishing the Commercial actions plan
Plan and conduct commercial visit according to the commercial action plan and produce visit report in CRM (mainly commercial visits for Outside Sales / mainly phone calls for Inside Sales)
Sell & promote Group Services and Non-Maritime products (ecommerce, VAS, CH (intermodal), CEVA…) in compliance with the pricing policy and supports digital platform.
Identify commercial market opportunities and develop market shares and/or improve revenues according to commercial strategy
Support with market information for VP Analysis (Vessel Profile Analysis) per trade
Support with market information for Benchmark Analysis
Update commercial data and customer feedback in CRM (ex-Opportunities (Pipeline), VAS & CH Opportunities, Activities, Sales Leads, contacts), as per weekly target
Meet targets in SVPC (Sales Visits Phone Calls) and qualitative targets monitored in Analytics, as per weekly target.
Deliver quotations/pricing requests to customers in correspondent timing, update of Aqua or LARA contracts of client portfolio prior to the expiration dates
Relay to Sales Support other requests from customers to Customer Care
Ensure follow up on her/his customers’ portfolio payments and contribute to recovering unpaid debt.
Participate in commercial events and develop a professional network within her/his commercial area
Ensure update of commercial data in the information system

Qualifications

College degree in International Business, Administration or similar fields
Minimum 2 years’ experience in the maritime industry
Minimum 1 year experience in commercial positions in the maritime industry
Intermediate-advanced English (conversational)
Customer knowledge
Sales techniques knowledge
Knowledge of commercial policy and offers
Financial and economic knowledge
Business intelligence
Commercial action
Negotiation
Problem-solving skills: Critical thinking, adaptability, collaboration
Incoterm knowledge
Operational marketing
Commercial relation

Key Performance Indicators (non-exhaustive)

Management Control: Control Volume & Uncontrolled Volumes versus targets (NOVA Business)
Evolution of Market Share for all trades
Prospects 6% target: Identification of New Clients to Expand Market Share (NOVA Business)
Cross Sell leads/Opportunities according to budget (NOVA Business)
VAS leads/Opportunities according to budget (NOVA Business)
100% Customer Portfolio Potential volume coverage (NOVA Business)
100% Target performance VS Budget (Customer Performance vs Budget)
100% Opportunities Portfolio coverage (NOVA Business)
100% Pipeline Execution for 30 days /150% Pipeline Execution for 90 days
100% AQUA Quotations with Shipping Opportunity (NOVA Business)
Win Ratio: 10% to 50% max (NOVA Business)
100% Offer Coverage (NOVA Business)
Quotations converted in Bookings (Quotation Dashboard)
9 Touch Points per week (Visits) (NOVA Business)
Each visit with Minutes/ MoM (NOVA Business)
Quality / Number contacts accurate by territories

Work Relationships

Customers
CMA CGM Agencies Staff (Local & Global)
GKAM Global Key Account Manager
CMA CGM Group Regional Office

Please ensure you are familiar with the CMA CGM Corporate Internal Mobility guidelines

How we rate this

Sales Development Specialist Dominican Republic at CMA CGM rates 30 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.