Sales Representative

Novartis is hiring a Sales Representative. Level rates it ; you can apply on Novartis.

Level's read on this job

Little AI ●○○○ is how Level rates this sales role: aI is not part of the work.
The posting mentions CRM, pharmaceutical sales and territory planning among its tools and skills.
Level classes it as a mid-level role.
Novartis has 890 other open roles on Level.

AI in this role

Sales Representative responsible for healthcare professional engagement, territory planning, and pharmaceutical product promotion.

crm

pharmaceutical-salesterritory-planningcustomer-engagement

Job Description Summary

Sales Representative
Location : Selangor

Are you passionate about building trusted relationships with healthcare professionals and helping improve outcomes for patients? Join Novartis as a Sales Representative and take ownership of customer engagement and sales performance within your territory. You will combine scientific dialogue, data-driven planning, and personalised omnichannel engagement to deliver sustainable growth—always with integrity and in line with industry standards.

Job Description

Major accountabilities:

Own and execute territory and customer plans using segmentation, value-based prioritisation, and data-led call planning.
Build trusted relationships with healthcare professionals through high-quality, compliant product discussions grounded in approved clinical evidence.
Deliver personalised customer journeys across face-to-face and digital channels, supported by tools.
Identify and share actionable insights on customer needs, market dynamics, competitor activity, and territory opportunities.
Partner with Marketing, Medical, Value & Access, and Execution Excellence teams to deliver an integrated customer experience.
Support local events, promotional activities, and product launches where required.
Maintain accurate and timely customer-visit documentation while operating in line with Novartis policies, ethical standards, and local regulations.

Requirements:

Minimum 2 years pharmaceutical sales experience with a record of delivering results.
Experience engaging customers in both private and government hospital sector
Oncology experience is preferred.
Strong customer engagement, communication, territory planning, and relationship-building skills.
Confidence using digital engagement platforms and CRM tools.
Ability and willingness to travel within the assigned territory.

Skills Desired

Commercial Excellence, Conflict Management, Cross-Functional Coordination, Customer Insights, Influencing Skills, Key Account Management, Professional Ethics

How we rate this

Sales Representative at Novartis rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Sales Representative is an open job at Novartis.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Selangor.
The job was posted on October 5, 2026.
Seniority: mid.
Applications are handled by Novartis. Apply on Novartis

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Pharmaceutical SalesTerritory PlanningCustomer EngagementCRM

Also common in sales jobs at this level

AI agents AWS Generative AI Azure Google Cloud Machine learning

Pay

Typical sales job: $141k

This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs

Questions you could be asked

Tell me about a project where pharmaceutical sales was part of your work. What did you do?
Tell me about a project where territory planning was part of your work. What did you do?
Tell me about a project where customer engagement was part of your work. What did you do?
What's a project where you used CRM hands-on?

Adapt your resume

List these exact terms on your resume: Pharmaceutical Sales, Territory Planning, Customer Engagement, and CRM. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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