Level

Novartis

Sales Representative / Territory Account Specialist

Novartis is hiring a Sales Representative / Territory Account Specialist. Level rates it ; you can apply on Novartis.

Level's read on this job

  • On Level's scale, this sales role is Little AI ●○○○: aI is not part of the work.
  • The posting mentions sales, key account management and negotiation among its tools and skills.
  • Level classes it as a mid-level role.
  • Novartis has 835 other open roles on Level.

AI in this role

Drive competitive sales growth and manage healthcare professional relationships as a territory account specialist.

saleskey-account-managementnegotiationcustomer-insightscommunication

Job Description Summary

-The Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner.


 

Job Description

Key Responsibilities:

  • Drive Competitive Sales Growth
  • Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels
  • Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis
  • Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment
  • Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans
  • Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans
  • Deliver Value to Customers and Patients
  • Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs
  • Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent.
  • When facing ethical dilemmas, do the right thing and speak up when things don't seem right.
  • Live by Novartis Code of Ethics and Values and Behaviors.
  • Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.
  • Distribution of marketing samples (where applicable)

Essential Requirements:

  • To be populated at local level, based on the guidance that will follow from IMI Field Engagement Performance Management Council outcomes


 

Skills Desired

Commercial Excellence, Communication, Compliance Governance, Conflict Management, Cross-Functional Coordination, Cross-Functional Work, Customer Insights, Influencing Skills, Key Account Management, Negotiation, Professional Ethics, Sales Techniques, Technical Knowledge

How we rate this

Sales Representative / Territory Account Specialist at Novartis rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

SalesKey Account ManagementNegotiationCustomer InsightsCommunication

Also common in sales jobs at this level

Pay

Typical sales job
$142k

This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs

Questions you could be asked

  1. Tell me about a project where sales was part of your work. What did you do?
  2. Tell me about a project where key account management was part of your work. What did you do?
  3. Tell me about a project where negotiation was part of your work. What did you do?
  4. Tell me about a project where customer insights was part of your work. What did you do?
  5. Tell me about a project where communication was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Sales, Key Account Management, Negotiation, Customer Insights, and Communication. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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