Sales Supervisor

Novartis is hiring a Sales Supervisor in Hong Kong, Hong Kong SAR China. Level rates it ; you can apply on Novartis.

Level's read on this job

On Level's scale, this sales role is Little AI ●○○○: aI is not part of the work.
The posting mentions CRM, key account management and commercial excellence among its tools and skills.
Level classes it as a senior role.
Novartis has 883 other open roles on Level.

AI in this role

Sales Supervisor responsible for driving sales targets, managing key accounts, and executing commercial strategies for Novartis.

crm

key-account-managementcommercial-excellencecustomer-engagementmarket-development

Job Description Summary

-Experienced sales professionals responsible for achieving sales targets for a specific account(s). Responsible for establishing and implementing a sales/business plan for a designated client base or implementation of a specific sales program to effectively support the patient journey and properly position Novartis and its brands.

Job Description

Major Accountabilities:

Responsible for driving sales, promotion and development in the designated accounts to reach commercial goals
Develop customer development strategy, dedicated KAM action plans for assigned accounts, aligns on account objectives and executes. Establish and develop long-term relationships with key customers. Acquire a thorough understanding of key customer needs and requirements.
Expand the relationships with existing customers by continuously proposing solutions that meet their needs and objectives.
Lead the preparation of strategies and individual tactical plans and to give strategic input in terms of analysis, future potential and key programs required for the accounts.
Prepare and negotiate contracts, and guide initiatives that the company launches to target particular account.
Organize customer events and other programs independently or with marketing/medical department, in line with agreed business tactical plans
Contribute to the mapping of stakeholders, including segmentation and profiling and provide accurate and timely data for the Novartis CRM system.
Responsible for establishing and implementing a sales/business plan for a designated client base. May manage a few direct reports
Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)
Distribution of marketing samples (where applicable)

Key Performance Indicators:

Sales revenue and revenue growth in designated accounts
Operating budget for designated key accounts (Budget, Cost, Sales, etc.)

Skills Desired

Accountability, Commercial Excellence, Customer Engagement, Key Account Management, Market Development, Professional Ethics, Revenue Growth, Team Collaboration, Value Propositions

How we rate this

Sales Supervisor at Novartis rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Sales Supervisor is an open job at Novartis.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Hong Kong.
The job was posted on October 9, 2026.
Seniority: senior.
Applications are handled by Novartis. Apply on Novartis

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Key Account ManagementCommercial ExcellenceCustomer EngagementMarket DevelopmentCRM

Also common in sales jobs at this level

AI agents AWS Generative AI Azure Google Cloud Machine learning

Pay

Typical sales job: $141k

This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs

Questions you could be asked

Tell me about a project where key account management was part of your work. What did you do?
Tell me about a project where commercial excellence was part of your work. What did you do?
Tell me about a project where customer engagement was part of your work. What did you do?
Tell me about a project where market development was part of your work. What did you do?
Walk me through how you've used CRM in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Key Account Management, Commercial Excellence, Customer Engagement, Market Development, and CRM. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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