Level

ABB

Sales Support Specialist ( 6 month contract )

ABB is hiring a Sales Support Specialist ( 6 month contract ). It pays $73k-$83k a year and Level rates it ; you can apply on ABB.

Level's read on this job

  • Level rates this sales role Little AI ●○○○: aI is not part of the work.
  • Some of the work can be done remotely, according to the posting.
  • The posting mentions customer support, sales support and order management among its tools and skills.
  • Level classes it as a mid-level role.
  • ABB has 2,100+ other open roles on Level.

AI in this role

Provides daily sales and customer support managing high volumes of inquiries and order-related tasks for an industrial electrification division.

customer-supportsales-supportorder-managementquotations

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.


As a Sales Support Specialist, you will provide daily support to our Sales representatives and managers, as well as to our external customers, by managing a high volume of emails.

You will also collaborate with the Marketing and Customer Service teams, particularly when order-related issues arise.



This role contributes to the Electrification, Installation Products division of ABB Canada and is based in Milton Ontario
The work model is hybrid, with 2 days per week at the office.

This is a contractual role ( 6 month term ) possibility of extension


Responsibilities:



  • Suggest products and competitor equivalents to external sales, distributors, and contractors/users.
  • Provide Level 1 technical support.
  • Prepare quotations and assist with pricing according to established pricing guidelines.
  • Share customer and market information with the Sales and Marketing teams.
  • Work with Customer Service to resolve order issues.
  • Support and assist colleagues within the team.
  • Perform other required tasks as needed.


Qualifications:


  • Degree in Business Administration or equivalent.
  • 2 years of experience in a similar environment.
  • Familiarity with low- and medium-voltage electrification products is an asset.
  • Experience in a B2B company is an asset.
  • Strong communication and leadership skills - English, both spoken and written.
  • Ability to manage multiple projects simultaneously with strong attention to detail.
  • Strong sales and customer orientation.
  • Ability to follow established procedures and methodologies while suggesting improvements.



Why ABB? 


We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger. 


ABB may utilize Artificial Intelligence (AI)–enabled tools as part of its recruitment and selection processes. These tools are used solely to support and enhance decision-making; final hiring decisions are made by ABB recruitment professionals. ABB is committed to ensuring that all recruitment practices are conducted in a fair, transparent, and non-discriminatory manner, in compliance with applicable laws. 


While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $73,300 and $83,000 annually.



#ABBCareers 

#RunwithABB 

#Runwhatrunstheworld 

#LI-Hybrid

  

Employment Equity & Inclusion Statement (Canada)

ABB values the dedication, commitment, and expertise of all our employees. As an Employment Equity Employer, we are committed to fostering an inclusive and diverse workplace. We actively support the principles of the Employment Equity Act and strive to build a workforce that reflects Canada’s diversity, including:

• Women

• Indigenous Peoples

• Members of visible minorities

• Persons with disabilities

ABB is committed to providing reasonable accommodations to applicants with disabilities. If you require accommodation during any stage of the recruitment process, we encourage you to let us know.

How we rate this

Sales Support Specialist ( 6 month contract ) at ABB rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Customer SupportSales SupportOrder ManagementQuotations

Also common in sales jobs at this level

Pay

This job starts at
$73k
Typical sales job
$140k

This posting starts 48% below the typical sales job. See sales jobs

Questions you could be asked

  1. Tell me about a project where customer support was part of your work. What did you do?
  2. Tell me about a project where sales support was part of your work. What did you do?
  3. Tell me about a project where order management was part of your work. What did you do?
  4. Tell me about a project where quotations was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Customer Support, Sales Support, Order Management, and Quotations. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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