Sales Support Specialist

AI in this role

Sales support specialist providing technical and commercial proposals for electrical infrastructure and power services.

salesforcesap

sales-supportcommercial-operationselectrical-engineeringcustomer-support

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Local Division Manager

Your role and responsibilities

In this role, you will have the opportunity to support the assigned Sales organization (division and market) and customers during the proposal process. Each day, you will serve as a key technical resource in the assigned area. You will also showcase your expertise by preparing technical descriptions of the products and technology, determining costs, and preparing final documentation.

The work model for the role is: onsite

This role is contributing to the Electrification Service in Taiwan.

You will be mainly accountable for:

Offering technical and commercial proposal and solutions on inquiries from Sales team/customers/channels about ABB products/systems/applications on a timely manner.
Performing analytic and diagnostic studies to determine the optimal technical and commercial solution to meet customer needs and budget.
Developing and maintaining new sales opportunities and resolving specific customer problems; and ensuring achievement of targets on orders, Net Price Variance (NPV), and Net Promoter Score (NPS).
Ensuring the achievement of budget goals, including volume targets and profitable growth, across all assigned product groups and in the respective countries.
Supporting Sales team in navigating and executing internal and external processes.

Qualifications for the role

You are highly skilled in CRM systems (e.g., Salesforce, SAP) and the industrial electrification & power services market.
You have 3–5 years of experience in sales support, commercial operations, or order management (working as a Sales Support Specialist / Commercial Operations Coordinator with electrical infrastructure, low/medium voltage products, or service agreements).
You are passionate about operational efficiency, cross-functional coordination, and proactive problem-solving.
Proven experience of a Bachelor’s degree in Electrical Engineering, Business Administration, Supply Chain Management, or a related field.
You are at ease communicating in fluent Chinese and Business English (both written and spoken).

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

How we rate this

Sales Support Specialist at ABB rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Sales SupportCommercial OperationsElectrical EngineeringCustomer SupportSalesforceSap

Questions you could be asked

Tell me about a project where sales support was part of your work. What did you do?
Tell me about a project where commercial operations was part of your work. What did you do?
Tell me about a project where electrical engineering was part of your work. What did you do?
Tell me about a project where customer support was part of your work. What did you do?
Walk me through how you've used Salesforce in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Sales Support, Commercial Operations, Electrical Engineering, Customer Support, and Salesforce. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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