Senior Analyst, Front Office Client Support

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role

As a Senior Analyst for Front Office & Client Support, you will play a key role in supporting the continued growth of ANZ's Global Markets business. You will act as a trusted partner to Sales, Trading and key stakeholders, helping ensure the efficient management of post-trade activities, operational risk and process excellence across multiple product classes.

Working within a global team, you will contribute to the delivery of high-quality support services, drive process improvements and help ensure compliance with regulatory and governance requirements.

This appointment requires a strong understanding of the fundamentals of the role.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Location: Tokyo, Japan
Role Type: Full-time, Permanent

What will your day look like?

As Senior Analyst for Front Office Client Support, you will:

• Support Sales and Trading teams by managing post-trade lifecycle activities, including amendments, cancellations, option expiries and trade support inquiries
• Review operational processes and identify opportunities to improve efficiency, controls and straight-through processing capabilities
• Partner with stakeholders across Front Office, Middle Office, Operations, Risk, Compliance and Finance to resolve issues and deliver client outcomes
• Develop and maintain robust controls, procedures and documentation to support operational excellence and risk management
• Support new product implementations, trade booking models and strategic initiatives across Global Markets products

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Strong knowledge of Global Markets products, including FX, Rates & Credit, Commodities and Structured Products
• Strong understanding of Front Office Support or Middle Office processes within a financial markets environment
• Experience working with trading platforms such as Murex and associated trade lifecycle processes
• Strong analytical and problem-solving skills, with the ability to proactively identify and resolve operational issues
• Excellent stakeholder management and communication skills, with the ability to build relationships across global teams
• Strong understanding of operational risk, controls and regulatory requirements within a banking environment
• Knowledge of broker execution platforms
• Experience supporting process improvement, automation or straight-through processing initiatives
• Ability to thrive in a fast-paced global environment while managing competing priorities
• Strong customer service mindset balanced with effective risk and control management

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can apply for this role by visiting ANZ Careers and searching for reference number 121411.

Job Posting End Date

30/11/2026, 11.59pm, (Melbourne Australia)