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Senior Associate – Catalog, RBS

Amazon is hiring a Senior Associate – Catalog, RBS in Bengaluru, India. Level rates it ; you can apply on Amazon.

Level's read on this job

  • Level rates this role Little AI ●○○○: aI is not part of the work.
  • Tools and skills the posting cites include MS Excel, catalog management and data analysis.
  • Level classifies it as a senior role.
  • Level lists 20,000+ other open roles at Amazon.

AI in this role

Handle catalog operations, process improvements, and data analysis as a senior associate.

MS Excel
catalog-managementdata-analysisroot-cause-analysisprocess-improvement
The Senior Associate (Catalog Specialist) is an individual who is able to operate with minimal direction. The role requires performing tasks using fair judgment in understanding and applying existing operational procedures. In addition, the Senior Associate focuses on improving the quality of team results, prepares reports for leadership, assesses learnings and recommends new trainings, performs root cause analysis, and proposes permanent fixes to problems.

Key job responsibilities
The main responsibilities of the Senior Associate include, but are not limited to:
• Handle end-to-end processes and related tools in order to achieve business goals.
• Handle the day-to-day volumes of the assigned tasks and ensure the given SLA are met per quality standards
• Open to work a rotating schedule, including weekends and holidays, with scheduling flexibility supported through advance notice and accommodations where possible
• Maintain records of day-to-day work by updating trackers to reflect work done
• Support and implement improvement ideas in order to increase process efficiency.
• Monitor individual KPIs (productivity, quality, utilization, etc.), create reports, raise the flag, and dive deep on deviations.
• Share knowledge and best practices with the team through email, shadowing sessions, and workshops.
• Train and mentor other Associates to ensure a fast ramp-up.
• Flag any process updates received from stakeholders to the Manager.


Basic qualifications

- Bachelor's degree or above
- Strong written and verbal communication skills in English, with the ability to structure emails and updates backed by data.

Preferred qualifications

- • Relevant experience in catalog, data, or operations processes, with the ability to operate independently with minimal direction.
- • Advanced proficiency in MS Excel (sorting, deduplication, formulas, PivotTables, filters, conditional formatting, charts).
- • Working knowledge of Root Cause Analysis and the 7 QC quality tools.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Senior Associate – Catalog, RBS at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Catalog ManagementData AnalysisRoot Cause AnalysisProcess ImprovementMS Excel

Questions you could be asked

  1. Tell me about a project where catalog management was part of your work. What did you do?
  2. Tell me about a project where data analysis was part of your work. What did you do?
  3. Tell me about a project where root cause analysis was part of your work. What did you do?
  4. Tell me about a project where process improvement was part of your work. What did you do?
  5. Walk me through how you've used MS Excel in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Catalog Management, Data Analysis, Root Cause Analysis, Process Improvement, and MS Excel. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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