Senior Associate - Finance Operations & Process Improvements
PwC is hiring a Senior Associate - Finance Operations & Process Improvements in Kuala Lumpur, Malaysia. Level rates it ; you can apply on PwC.
Level's read on this job
- On Level's scale, this finance role is Little AI ●○○○: aI is not part of the work.
- The posting mentions visa sponsorship.
- The posting mentions finance operations, process improvement and automation among its tools and skills.
- Level classes it as a senior role.
- PwC has 3,700+ other open roles on Level.
AI in this role
Senior finance operations associate managing invoice-to-cash processes and driving financial workflow automation and improvements at PwC.
Line of Service
Internal Firm ServicesIndustry/Sector
Not ApplicableSpecialism
IFS - FinanceManagement Level
Senior AssociateJob Description & Summary
A career in Finance Operations within Internal Firm Services offers the opportunity to be part of PwC’s end-to-end invoice-to-cash (I2C) processes, supporting core areas such as billing, work-in-progress (WIP) and receivables.In this role, you will own and manage critical finance operations that directly impact financial accuracy, revenue recognition and cash collection. You will be responsible for ensuring the integrity, completeness and timeliness of financial data and processes—forming a key part of the firm’s financial backbone and supporting the firm’s ability to bill accurately and manage working capital effectively.
At the same time, you will identify opportunities to improve, simplify and strengthen these processes, contributing to automation, process enhancements and ongoing finance transformation initiatives.
You will work closely with internal stakeholders, including regional and global teams, to resolve operational matters, enhance data quality, improve workflows and support more efficient, scalable ways of working.
Job Description
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
About the Role
We are looking for a proactive and detail-oriented Senior Associate to join our team.
This role sits within PwC’s invoice-to-cash (I2C) cycle, covering areas such as customer records, job codes, client billings, work-in-progress, timecards and receivables.
You will take ownership of specific finance processes, ensuring they are executed with strong discipline and control, while also playing a key role in improving how these processes work over time.
This is a role for someone who recognises that operational excellence is fundamental to financial integrity, and who is equally motivated to identify better, more efficient ways of working. You will be part of a team that keeps the firm’s revenue and cash cycle running accurately and efficiently—while continuously improving how it operates.
What You’ll Do
Own and deliver core finance operations
Take ownership of assigned areas within the I2C cycle (e.g. billing, WIP, receivables, time)
Ensure accuracy, completeness and timeliness of financial transactions and data
Maintain strong adherence to processes and internal controls
Resolve operational issues and ensure smooth, consistent day-to-day execution
Safeguard financial integrity and data quality
Monitor financial data for accuracy, consistency and completeness
Identify discrepancies, gaps or risks, and ensure timely resolution
Support strong governance and reliability across finance operations processes
Drive process improvements and transformation
Identify inefficiencies, recurring issues and opportunities within processes
Propose and support improvements, including process enhancements, automation or system changes
Contribute to finance transformation initiatives, including hands-on exposure to business analysis and project coordination
Partner with stakeholders across teams
Work closely with engagement teams and internal stakeholders, including regional and global counterparts, to resolve issues and align on processes
Provide clarity on finance processes and requirements
Support better decision-making through accurate and reliable information
Work within a shared team structure
Work closely with team members managing related processes across the I2C cycle
Ensure smooth handoffs and coordination across interdependent activities
Maintain alignment across end-to-end finance operations
Grow into process ownership and leadership
Build towards end-to-end ownership of a sub-process over time
Guide junior team members and contribute to team delivery standards
What This Role Offers You
Hands-on exposure to core finance operations that underpin revenue and cash cycles
Opportunity to build deep process ownership and operational expertise
Involvement in process improvement, automation and finance transformation initiatives
Exposure to regional and global ways of working, with opportunities to collaborate across countries
Opportunities to build experience in business analysis and project coordination within a finance context
Development of structured thinking, problem-solving and stakeholder management skills
A strong foundation to support progression into broader responsibilities, including developing managerial capabilities to lead teams
What We’re Looking For
We welcome candidates from diverse backgrounds—a finance or accounting background is helpful but not required. What matters more is your mindset and approach.
We are looking for someone who:
Has a strong sense of ownership and accountability over outcomes
Understands the importance of operational discipline in financial processes
Has strong problem-solving and critical thinking skills—able to question, challenge and improve the status quo
Has an interest in improving processes, systems or ways of working
Is comfortable working with structured processes and detailed data
Communicates clearly and works well in a team environment
Demonstrates critical thinking – able to question, challenge and improve the status quo
Requirements
Bachelor’s Degree or professional qualifications
Fluent in English
Familiarity with tools such as Excel; exposure to Power BI or automation tools is an advantage
Nice to Have
Exposure to finance operations, shared services or transactional environments
Experience in process improvement or system-related initiatives
Education (if blank, degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank, certifications not specified)
Required Skills
Optional Skills
Accepting Feedback, Accepting Feedback, Accounting Policies, Accounting Practices, Active Listening, Analytical Thinking, Balance Sheet Analysis, Budgetary Management, Cash Flow Analysis, Communication, Creativity, Embracing Change, Emotional Regulation, Empathy, Escalation Management, Financial Budgeting, Financial Close Process, Financial Data Mining, Financial Forecasting, Financial Management, Financial Policy, Financial Reporting, Financial Statement Analysis, Generating Financial Reports, Inclusion {+ 9 more}Desired Languages (If blank, desired languages not specified)
Travel Requirements
Up to 20%Available for Work Visa Sponsorship?
YesGovernment Clearance Required?
YesJob Posting End Date
How we rate this
Senior Associate - Finance Operations & Process Improvements at PwC rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Also common in finance jobs at this level
Pay
- Typical finance job
- $106k
This posting doesn't list pay. Use the typical finance figure when pay comes up. See finance jobs
Questions you could be asked
- Tell me about a project where finance operations was part of your work. What did you do?
- Tell me about a project where process improvement was part of your work. What did you do?
- Tell me about a project where automation was part of your work. What did you do?
- Tell me about a project where invoice to cash was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Finance Operations, Process Improvement, Automation, and Invoice To Cash. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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