Senior Business Analyst

Nu serves more than 140 million customers, guided by a mission to fight complexity and empower people. The company has been leading an industry transformation through innovative products and human-centered services.

Proprietary technology and data at scale power Nu’s digital platform, built to promote financial access, advancement, and transparency. Its business model thrives on customer love and lower costs, feeding a flywheel of growth and profitability.

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Business Analysts at Nubank
As a company at the forefront of the financial revolution in Latin America, Nubank has experienced exponential growth since its inception. To keep that growth healthy and people-centered, we constantly need to make critical, data-informed decisions — and Business Analysts are at the heart of that process.
BAs work collaboratively across teams to structure and analyze data, challenge assumptions, and translate findings into real improvements in our customers' experience. You'll have the support of a highly qualified, diverse team, and plenty of room to grow.
We're looking for people who are curious, proactive, and energized by solving complex problems — not necessarily those with all the answers, but those who know how to find them.
You can read more about it in our blog and get some insights into how we work.

As a Business Analyst, you're expected to:

• Do investigative work focused on deciding which data makes the most sense to use in each situation — and when the data isn't there yet, design the right tests or approaches to get it

• Work closely with your team to support data-based decisions, ensuring project flow and making the process of taking calculated risks comfortable despite uncertainties

• Work with large volumes of data to build a solid foundation for decision-making — knowing that not all answers are in the data, and that's okay

• Use tools like SQL, Python, and Scala for data extraction and analysis — no prior experience needed, we teach these in your first weeks

• Understand our products and how they interact with other areas of the business

• Learn continuously from a well-prepared and highly qualified team

• Work in a complex, dynamic, and diverse environment on projects that will impact a large number of customers

What we're looking for:

• Analytical capacity: comfort with numbers and calculations, and the ability to solve problems methodically

• Business basics: understanding the dynamics between risks and opportunities, and how business and technical areas (products/engineering) interact

• Problem solving: creativity and practicality in finding solutions to day-to-day challenges

• Awareness of how your decisions and work impact our customers' experience, seeking results that align with our purpose

• Willingness to learn, especially when it comes to new tools — no coding experience required before joining

• Openness to receive feedback and incorporate it into your development

• Adaptability to a multifunctional environment

• A profile that adds value to Nubank's culture

Our Benefits

• Extended Parental Leave and Daycare Allowance for all parents

• Parental Consultancy

• NuCare – Psychological, Financial and Legal Assistance Program

• Medical Plan, Dental Plan, and Life Insurance

• Work-from-home Allowance

• NuLanguage – Language Course Program

• Nucleo – Our internal learning platform

• Food/Meal Card (Vale-Refeição and/or Vale Alimentação)

• Public Transportation Commuting Benefit (Vale-Transporte)

• Gym Partnerships

• 30 days of paid vacation

• Chance of earning equity at Nubank

• Relocation Assistance Package, if applicable

Work Model for this Role
Hybrid 2–3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration. For more details, visit https://building.nubank.com/nu-hybrid-work-model/

Our recruitment process may involve the use of artificial intelligence–enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.

To maintain a consistent and fair process for every candidate, Nu does not provide individualized technical feedback. See how our policy works here