Level

Hinge Health

Senior Engineering Manager, Outcomes

Hinge Health is hiring a Senior Engineering Manager, Outcomes in San Francisco, United States. It pays $240k-$330k a year and Level rates it ; you can apply on Hinge Health.

Level's read on this job

  • On Level's scale, this role is Uses AI ●●○○: an ordinary role that requires AI tools.
  • The posting allows some remote work.
  • Tools and skills the posting cites include Claude, Cursor and Claude Code.
  • Level classifies it as a senior role.
  • Level lists 74 other open roles at Hinge Health.

AI in this role

claudecursorclaude-code
ai-agents

The Opportunity

Pain reduction isn't a vanity metric at Hinge Health — it's the mission. The Outcomes pod owns the member-facing surfaces that make clinical progress visible (pain logging, health assessments, outcomes visualization) and the Assessment Service, the company-wide platform that powers every structured survey and PROM across Migraine, Perisurgical, Women's Pelvic Health, and beyond. As the Engineering Manager for this team, you'll lead 8 engineers at the intersection of consumer product craft, clinical measurement rigor, and platform engineering — turning clinical signal into product bets and operating the infrastructure the entire organization depends on.

What You'll Accomplish

In your first 3 months, you will:

  • Build trusted partnerships with your PM, Data Scientist, and cross-neighborhood engineering leads. Understand the full stack — from the React Native client (phoenix) through phoenix-bff to assessment-service — and complete your first code reviews and PR merges.

  • Audit the current Assessment Service roadmap, catalog inbound requests from partner pods (Migraine, Perisurgical, Enrollment), and establish a transparent prioritization framework that balances internal roadmap with external partner needs.

  • Immerse yourself in the team's experimentation culture: review active A/B tests on pain logging cadence and member engagement, and set expectations for rigorous go/no-go criteria going forward.

In your first 6 months, you will:

  • Ship at least one experiment that demonstrably moves a core clinical metric — pain reduction, survey engagement, or PSFS improvement — and build the analytical discipline so results are trusted org-wide.

  • Define and publish contribution patterns for the Assessment Service so partner pods can extend the platform without creating bottlenecks, reducing ad-hoc cross-team coordination overhead.

  • Deepen the pod's AI-native development practices — expanding use of autonomous agents, CI-enforced harness engineering patterns, and developer tooling that increases engineering throughput.

In your first year, you will:

  • Own the outcomes product surface end-to-end: pain logging UX, progress tracking, outcomes visualization, and health assessment experiences that members love and clinicians trust.

  • Ensure Outcomes data is a durable company asset — well-modeled, well-documented, and wired into the clinical and commercial reporting stack — not just a sprint metric.

  • Grow and develop a high-performing team, raising the engineering bar through hiring, mentorship, and career-ladder progression while sustaining a culture that values both clinical impact and platform reliability.

  • Participate in the team’s weekly on-call rotation, helping ensure the reliability and timely support of the systems we build.

Who You Are

  • A builder who stays close to the code. You're a hands-on engineering leader (~15% IC time) who reviews PRs, contributes architecture input, and earns trust through technical credibility — not just org-chart authority. You embody Hinge Health's Lead at All Levels principle.

  • A systems thinker with product instincts. You can reason across service architecture, data modeling, and client-side UX tradeoffs — and you know when a platform decision will ripple across a dozen downstream consumers.

  • An experiment-minded operator. You don't just ship features; you design bets, define success criteria, and hold the team accountable to outcomes. You exemplify Hustle — measuring yourself by results and impact, not actions or good intentions.

  • A cross-functional partner. You communicate clearly across engineering, clinical, data science, and product teams to align on shared goals — demonstrating Effective Communication and Accountability.

Basic Requirements

  • Bachelor's degree in Computer Science, Engineering, or a related technical field

  • 3+ years of experience managing a team of 5+ engineers in a product or platform engineering environment

  • Full-stack or backend-heavy engineering background, with the ability to reason about service architecture, data modeling, and client-side UX tradeoffs

  • Experience owning a shared platform or service consumed by multiple internal teams — with the judgment to balance internal roadmap with external partner needs

  • Track record of running experiments and reasoning about outcomes metrics — not just shipping features

Preferred Requirements

  • Clinical or Health Data Experience: Familiarity with PROMs, clinical outcomes measurement, or regulated health data (HIPAA); ability to partner credibly with clinical stakeholders on what to measure and how

  • Assessment or Survey Systems: Experience building or operating structured data collection systems — survey flows, configurable templates, response validation, and downstream data pipelines

  • Server-Driven UI / Configurable Layouts: Familiarity with SDUI patterns for forms and assessment experiences; bonus if in a mobile context

  • React Native / Mobile: Working knowledge of React Native or equivalent mobile development experience

  • AI-Native Development Practices: Active use of Cursor, Claude Code, or equivalent tools as part of the engineering workflow; experience building or maintaining CI-enforced harness engineering patterns

Hinge Health Hybrid Model

We believe that remote work and in-person work have their own advantages and disadvantages, and we want to be able to leverage the best of both worlds. Employees in hybrid roles are required to be in the office 3 days per week, for the full 8 hours of a typical business day. The San Francisco office has a dog-friendly workplace program.

 

About Hinge Health

At Hinge Health, we’re using technology to scale and automate the delivery of healthcare, starting with musculoskeletal (MSK) conditions, which affect over 1.7 billion people worldwide. Our AI-powered, human-centered care model spans MSK, pelvic health, gastrointestinal (GI) and migraine care. With over 60 partnerships with health plans, PBMs and other ecosystem partners, Hinge Health is available to over 25 million people across more than 2,900 employers. The company is headquartered in San Francisco with additional offices in Montreal and Bangalore. Learn more at hingehealth.com.

 

What You’ll Love About Us

  • Inclusive healthcare and benefits: On top of comprehensive medical, dental, and vision coverage, we offer employees and their family members help with gender-affirming care, tools for family and fertility planning, and travel reimbursements if healthcare isn’t available where you live.

  • Planning for the future: Start saving for the future with our traditional or Roth 401k retirement plan options which include a 2% company match.

  • Modern life stipends: Manage your own learning and development.

  • Grow with us: Grow with us through discounted company stock through our ESPP with easy payroll deductions.

 

Culture & Engagement

Hinge Health is an equal opportunity employer and prohibits discrimination and harassment of any kind. We make employment decisions without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability status, pregnancy, or any other basis protected by federal, state or local law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. We provide reasonable accommodations for candidates with disabilities. If you feel you need assistance or an accommodation due to a disability, let us know by reaching out to your recruiter.

By submitting your application you are acknowledging we are using your personal data as outlined in the personnel and candidate privacy policy.


Beware of Phishing Attempts: We've noticed an increase in phishing where fraudsters impersonate employees and send fake job offers to steal sensitive information. We'll never ask for financial details during the hiring process and only use "@hingehealth.com" emails. If you receive a suspicious offer, stop communication and report it to the US FBI Internet Crime Complaint Center. To verify an email from our recruiting team, forward it to security@hingehealth.com.

How we rate this

Senior Engineering Manager, Outcomes at Hinge Health rates 55 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.

Classification

Uses AI. An ordinary role that requires AI tools.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

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Questions you could be asked

  1. How do you decide when an AI agent can act on its own versus asking for approval first?
  2. Walk me through how you've used Claude in your day-to-day work.
  3. What are the limits of Cursor that you've run into, and how did you work around them?
  4. What's a project where you used Claude Code hands-on?
  5. This role expects you to use AI tools as part of the job. Which ones have you used, and for what?

Adapt your resume

  • List these exact terms on your resume: AI agents, Claude, Cursor, and Claude Code. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
  • Put the AI tool in a bullet point about what you did, not just in a skills list. This role treats it as a required part of the job.

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