Senior Engineering Program Manager – Device Packaging, Devices & Services Experience Design - Packaging

Amazon is hiring a Senior Engineering Program Manager – Device Packaging, Devices & Services Experience Design - Packaging in Shenzhen, China. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include program management, packaging engineering and cross functional leadership.
Level classifies it as a senior role.
Level lists 20,000+ other open roles at Amazon.

AI in this role

Drive the strategic vision and execution of packaging UX and design excellence across Amazon's device portfolio.

program-managementpackaging-engineeringcross-functional-leadershipcompliance

The Devices & Services Experience Design (DxD) team leads user experience and industrial design innovation across Amazon's device portfolio, including Echo, Fire TV, Fire Tablets, Alexa.com, and related mobile apps. Our team works at the intersection of design, product and engineering, creating meaningful hardware and software experiences that enhance customer lives. We believe in storytelling and thinking holistically to craft the "why" behind everything we ship.

The Senior Packaging Engineering Program Manager drives the strategic vision and execution of packaging UX and design excellence across our devices portfolio—spanning new product launches and sustaining programs. This role owns the end-to-end packaging plan, including schedule creation, structural design development and approval, testing, and coordination of validation builds, aligning inter-disciplinary teams to ensure packaging structure and artwork meet global launch dates. Additional responsibilities include Bill of Material (BOM) management, compliance oversight, and Print On Demand (POD) labeling design and production.

Beyond execution, this role serves as a strategic partner to senior leadership—driving closure on ambiguous, high-impact trade-offs and ensuring packaging strategy is integrated with broader product and business objectives. The ideal candidate invents and simplifies—relentlessly eliminating complexity, challenging legacy processes, and architecting scalable solutions that raise the bar globally. This role demands a bias for action paired with long-term strategic thinking: delivering today's launches while building the mechanisms that accelerate tomorrow's.

Working closely with global, cross-functional partners—including Packaging Engineering, Industrial Design, Marketing, Legal/Compliance, Operations, and Hardware Technical Program Managers—the Senior Packaging Engineering Program Manager influences at all levels from concept through production. Success requires earning trust with senior leaders, navigating organizational complexity, and driving alignment across competing priorities to deliver results at scale.

Key job responsibilities
Define and manage the end-to-end packaging development schedule, ensuring on-time delivery of milestones from concept through production readiness.

Drive packaging structure alignment across cross-functional teams, facilitating timely decisions and stakeholder consensus.

Define, implement, and ensure accurate application of compliance-related content across all packaging deliverables.

Lead Print On Demand (POD) labeling support and execution, ensuring quality and on-time delivery.

Develop and execute packaging strategies supporting global product launches and regional market expansion.

Identify and implement process improvements and scalable mechanisms that increase efficiency and mitigate risk across packaging deliverables.

Coordinate resources and engage stakeholders to maintain schedule integrity across concurrent programs.

Proactively identify risks to packaging timelines and drive resolution through clear escalation and communication.

A day in the life
As a Packaging Engineering Program Manager, you'll drive packaging development programs forward in lockstep with hardware launch timelines — removing obstacles across operations, legal/compliance, and engineering to keep deliverables on track. From aligning packaging structures and resolving compliance content gaps to executing POD labeling and advancing global launch strategies, you'll operate at the intersection of multiple disciplines in a fast-paced, design-focused environment. If you're energized by innovation, thrive on navigating cross-functional challenges, and want to shape how customers experience our products from the moment they open the box, this role is for you.

Basic qualifications

- 9+ years of design experience
- Experience working with stakeholders to plan and execute programs that are strategic in nature
- Speak, write, and read fluently in English, and have the ability to take direction in English
- Ability to travel domestically and internationally

Preferred qualifications

- Experience with the scrum methodology
- 9+ years in packaging development or program management for consumer electronics
- End-to-end packaging development experience for branded hardware products
- Proven ability to program manage packaging workstreams across cross-functional teams
- Experience with structure development, material selection, and production readiness
- Experience with label design programs and Print-On-Demand (POD) labeling processes
- Experience managing multiple concurrent device programs with competing priorities
- Packaging Engineering, UX Program Management, or direct packaging development experience
- Strong communication and interpersonal skills across all organizational levels
- Experience in business process and workstream development optimization and standardization

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Senior Engineering Program Manager – Device Packaging, Devices & Services Experience Design - Packaging at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Senior Engineering Program Manager – Device Packaging, Devices & Services Experience Design - Packaging is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in CN, 44, Shenzhen.
The job was posted on June 17, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Program ManagementPackaging EngineeringCross Functional LeadershipCompliance

Questions you could be asked

Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where packaging engineering was part of your work. What did you do?
Tell me about a project where cross functional leadership was part of your work. What did you do?
Tell me about a project where compliance was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Program Management, Packaging Engineering, Cross Functional Leadership, and Compliance. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

Get your CV reviewed before you apply

Send your CV and the role you want next. Your review arrives by email within 3 days.

Get a free CV review Check your resume with the ATS resume checker