FlexportSenior IT Systems Engineer
Flexport is hiring a Senior IT Systems Engineer in Bellevue and San Francisco, United States. It pays $130k-$172k a year and Level rates it ; you can apply on Flexport.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- Tools and skills the posting cites include Google Workspace, Slack and Office 365.
- Level classifies it as a senior role.
- Level lists 192 other open roles at Flexport.
- The role was posted in the last few days.
AI in this role
Administer and secure SaaS and endpoint platforms, automate workflows, and provide IT operations support.
About Flexport:
At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.
The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.
The Opportunity:
Flexport IT is looking for a Senior IT Systems Engineer to support our SaaS based Collaboration and Endpoint Management platforms. In this role, you will be responsible for the configuration, integration, administration, and support of Google Workspace, Slack, Office365, Confluence, Jira, Okta, Jamf, and Intune. You will play a critical role in ensuring these platforms are secure, scalable, and optimized. The candidate will have broad knowledge across IT as a whole, in-depth hands on working knowledge, and a strong security mindset.
Your expertise will be critical in automating workflows, protecting sensitive systems and data, mitigating security risks, and maintaining compliance. You will work closely with cross-functional teams, lead IT engineering projects, and provide day to day operations support.
You Will
- Administer and provide escalation support for our SaaS platforms.
- Implement and maintain policies, software deployment, patching, and security compliance for our Mac and Windows endpoints, using Jamf and Intune.
- Own the lifecycle management across our core collaboration and endpoint management platforms.
- Develop automation scripts and workflows to improve administrative efficiency and user experience (e.g., Python, PowerShell, Okta Workflows).
- Monitor system health, performance, and usage; proactively resolve or escalate issues.
- Collaborate with cross-functional teams (Security, Engineering, HR, Legal) to ensure proper alignment and integration of SaaS tools with company infrastructure and processes.
- Perform investigations/discovery across our systems for Legal and HR.
- Assist in vendor management and product evaluations.
- Drive solutions and project work.
- Onboard new applications for single sign-on.
- Develop and maintain technical operating procedures, policies, and engineering roadmaps.
- Work closely with the Security team to ensure the platform is designed and implemented with security best practices.
- Provide Tier 3 IT support.
You Should Have
- Bachelor's degree in Computer Science or related field (or comparable experience).
- 3+ years of experience in supporting SaaS Collaboration tools, Mac and Windows endpoint management.
- Ability to communicate and collaborate effectively across technical and non-technical teams.
- In-depth knowledge of email delivery flow, IT security, and IAM concepts.
- Understanding of RBAC and permissions models across core SaaS applications.
- Scripting and automation experience.
- Strong problem-solving and analytical skills.
#LI-onsite
#LI-VA1
The range displayed on each job posting reflects the minimum and maximum target for new hire base salary for the position in the posting's respective region. Our salary ranges are determined by role, level, and location. Within the range displayed, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education and / or training. Base salary is just one part of our total rewards package at Flexport, which also includes bonus, equity, and comprehensive benefit offerings such as medical, dental, and flexible time off. The US base salary range for this position (this does not include bonus, equity and benefits):$130,000—$172,000 USDCommitment to Equal Opportunity
At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. By submitting your application, you are agreeing to our use and processing of your data as required. Please see our Privacy Notice available at www.flexport.com/privacy for additional information.
How we rate this
Senior IT Systems Engineer at Flexport rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where it administration was part of your work. What did you do?
- Tell me about a project where endpoint management was part of your work. What did you do?
- Tell me about a project where automation was part of your work. What did you do?
- Tell me about a project where security compliance was part of your work. What did you do?
- Tell me about a project where saas management was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: It Administration, Endpoint Management, Automation, Security Compliance, and Saas Management. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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