Senior/Lead - Account Solution Engineer - Norway
Salesforce is hiring a Senior/Lead - Account Solution Engineer - Norway in Oslo, Norway. Level rates it ; you can apply on Salesforce.
Level's read on this job
- On Level's scale, this role is Works on AI ●●●○: the daily work is on AI products, without building the model.
- Tools and skills the posting cites include Agentforce, AI agents and presales.
- Level classifies it as a senior role.
- Level lists 1,500+ other open roles at Salesforce.
AI in this role
Lead customer solution engineering and demonstrations for Salesforce AI and Agentforce platform capabilities.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
SalesJob Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Overview of the Role:As an Account Solution Engineer at Salesforce, you will own the solution throughout the sales cycle — acting as a trusted advisor who translates customer business objectives into compelling, practical recommendations powered by Agentforce and the Salesforce AI CRM platform. Working closely with your aligned sales team, you will help prospects and customers navigate their transformation journey, from discovery through to close. Based in Norway, you will be part of a collaborative, high-performing presales team.
Responsibilities:
- Design and deliver innovative, tailored solutions and demonstrations — including POCs — that address customer business challenges and articulate clear value to stakeholders at all levels, from IT and administration through to C-suite
- Lead and coordinate the full solution cycle in close collaboration with sales, partners, and specialist teams, incorporating industry insight and a Salesforce-led point of view
- Drive thought leadership and digital transformation conversations, positioning Agentforce and the broader Salesforce AI platform as the foundation for customers' change agendas
- Develop and present compelling solution concepts and roadmaps that map customer requirements to Salesforce and partner capabilities
Required Qualifications:
- Proven experience in solution engineering, presales, consultancy, or a related technical sales role within a software or technology organisation
- Strong oral, written, and presentation skills with the ability to communicate effectively with both business and technical audiences
- Fluent in Norwegian and English, with the ability to run customer meetings in Norwegian
B.S. in Computer Science or BSc Computer Science.
Preferred Qualifications:
- Experience with Salesforce core solutions (Sales Cloud, Service Cloud, B2B Commerce, Analytics, Data Cloud, or Platform) and/or relevant Salesforce certifications
- Familiarity with predictive AI, generative AI, and workflow automation tools, as well as data storage and integration solutions such as CDPs, DWHs, ETL, or data modelling
- Experience leading or orchestrating complex sales cycles involving multiple internal and external stakeholders
- B.S. in Computer Science or BSc Computer Science.
- Fluency in Swedish or Danish as an additional Scandinavian language
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
How we rate this
Senior/Lead - Account Solution Engineer - Norway at Salesforce rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.
Works on AI. The daily work is on AI products, without building the model.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- How do you decide when an AI agent can act on its own versus asking for approval first?
- Tell me about a project where presales was part of your work. What did you do?
- Tell me about a project where solution engineering was part of your work. What did you do?
- Tell me about a project where ai crm was part of your work. What did you do?
- Tell me about a project where customer facing was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: AI agents, Presales, Solution Engineering, AI CRM, and Customer Facing. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.
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