Senior Manager

AI in this role

Job Description & Summary

As a Senior Manager, Strategy & in the Financial Services domain, you will lead high-impact strategic engagements with clients in banking, insurance, fintech, or related sectors. You will own full project life cycle - from diagnosis, strategy formulation, to execution planning - and help clients transform their organization, operations, and business models for sustainable growth.

You will operate at the intersection of business, operations, and technology, working with senior executives, multi-disciplinary teams, and external stakeholders. You will also contribute to practice development by building intellectual capital, supporting business development, and coaching junior team members.

Key Responsibilities
• Lead and manage multiple client engagements in the financial services sector (and internal strategic initiatives), from scoping through delivery, ensuring high-quality outputs, agenda progression, and stakeholder alignment.
• Diagnose client challenges using structured problem-solving, quantitative analysis, market research, benchmarking, and executive interviews.
• Develop strategic options (e.g. growth strategies, new business models, digital/technology-enabled innovation) and translate them into actionable, implementable roadmaps.
• Support execution planning, including design of operating models, organizational structure, processes, metrics, capability building, change management, and tracking of value capture.
• Serve as a trusted adviser to senior clients, helping them navigate ambiguity, tradeoffs, and risks.
• Manage client relationships- lead meetings, present to executive audiences, steer decision-making, and maintain high client satisfaction.
• At times, drive hands-on work (financial modeling, analytics, business cases, dashboards, implementation oversight).
• Lead and coach a team of consultants/analysts: set feedback loops, guide technical and soft skills development, and ensure quality of deliverables.
• Contribute to business development: market mapping, proposal development, client pitches, and capturing follow-on work.
• Build the firm’s (or unit’s) knowledge infrastructure: develop tools, frameworks, case studies, thought leadership, and internal capability.
• Participate in recruitment, training, and peer learning within the Strategy & practice.

Qualifications & Skills
• MBA, advanced degree, or equivalent experience (e.g. in finance, business, economics, engineering).
• Typically 8+ years of professional experience in management consulting (especially strategy) or comparable strategic roles in financial services, fintech, or financial institutions.
• Deep domain knowledge in at least one financial services vertical (banking, insurance, payments, fintech) and demonstrable track record of leading strategic initiatives in that space.
• Strong analytical and quantitative skills: proficiency with financial modeling, valuation, metrics, KPIs, data analysis, scenario planning.
• Excellent problem structuring, synthesis, and insight generation.
• Experience in digital, technology, transformation, or process redesign in financial services is a plus.
• Proven ability to lead multisector or cross-functional teams, coordinate workstreams, manage ambiguity, and deliver under tight timelines.
• Excellent communication, presentation, and storytelling skills; ability to influence senior executives.
• Coaching and mentoring experience.
• Business development skills and a proactive mindset for opportunity spotting.
• Willingness to travel (if client-based role).
• Fluency in English, Russian. Uzbek language is plus.

What Success Looks Like
• Consistent delivery of high-impact client results (or internal outcomes) with measurable business value (e.g. revenue growth, cost savings, digital adoption, improved metrics).
• Strong client relationships and repeat engagements.
• Development and retention of high-potential team members.
• Contribution to the growth and reputation of the Strategy & practice (through thought leadership, proposals, frameworks, knowledge management).
• Achievement of internal performance and utilization targets.

Why This Role Matters

In a rapidly evolving financial services landscape- impacted by regulation, technology disruption, changing customer expectations, and macro uncertainty- this role gives you the chance to shape strategic direction, operational excellence, and competitive advantage for leading institutions. You’ll work on challenging, high-leverage problems, develop leadership capabilities, and build a visible track record in the industry.

How we rate this

Senior Manager at PwC rates 33 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.