Senior Manager, Brand Protection, China, Perfect Order Experience

Amazon is hiring a Senior Manager, Brand Protection, China, Perfect Order Experience in Shanghai, China. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting mentions risk management, process improvement and audit among its tools and skills.
Level classes it as a senior role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Lead the Brand Protection team in China to protect intellectual property and reduce counterfeits across Amazon marketplaces.

risk-managementprocess-improvementauditteam-managementcompliance

Amazon's Perfect Order Experience (POE) team works to ensure that buyers receive authentic products in the condition they are expecting. We design and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. Candidates will be responsible for a wide range of duties related to the identification, investigation and elimination of online risk while balancing for seller experience.

This role leads the Brand Protection (BP) team in China, from setting the vision to executing upon it, responsible for protecting intellectual property, reducing counterfeit defects, and improving the seller experience for China-based brands and third-party sellers across Amazon's worldwide marketplaces. The ideal self-driven candidate possesses superior business judgment, analytical thinking, and has a long history leading high performing teams.

About the team
Selling Partner Support (SPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world‐class support, and building loyalty with Amazon’s millions of selling partners. We value individual expression, encourage debate and critical thinking, and invite you to bring your true self to work every day. Only by embracing inclusivity can we deliver for our customers. Our unique backgrounds and perspectives strengthen our ability to achieve Amazon's mission of being Earth's most customer-centric company.

Basic qualifications

- Experience in risk management, audit, legal, compliance or a related field including engaging with external stakeholders
- Experience in team management with 5 or more direct reports
- Experience implementing lean principles and process improvement in an operational environment
- Experience working within a global company, with multi-country responsibilities
- Bachelor's degree or equivalent
- Speak, write, and read fluently in English

Preferred qualifications

- Experience with audit or risk program design, control environment process documentation, and control mapping
- Master's degree or equivalent

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Senior Manager, Brand Protection, China, Perfect Order Experience at Amazon rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Senior Manager, Brand Protection, China, Perfect Order Experience is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in CN, 31, Shanghai.
The job was posted on August 3, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Risk ManagementProcess ImprovementAuditTeam ManagementCompliance

Questions you could be asked

Tell me about a project where risk management was part of your work. What did you do?
Tell me about a project where process improvement was part of your work. What did you do?
Tell me about a project where audit was part of your work. What did you do?
Tell me about a project where team management was part of your work. What did you do?
Tell me about a project where compliance was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Risk Management, Process Improvement, Audit, Team Management, and Compliance. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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