Senior Manager - Community Engagement, AWS InCommunities

Amazon is hiring a Senior Manager - Community Engagement, AWS InCommunities in Chicago, United States. It pays $188k-$255k a year and Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include community engagement, crisis management and stakeholder management.
Level classifies it as a senior role.
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AI in this role

Senior community engagement manager leading AWS InCommunities initiatives and stakeholder relations across the America Central region.

community-engagementcrisis-managementstakeholder-managementprogram-managementstrategic-communications

AWS is hiring a Senior Community Engagement Manager to lead InCommunities initiatives for the AWS Data Center Community for the America Central region. This position will be based out of the Chicago or Columbus, OH and will support the business across the America Central region. This is a strategic role that will allow the right candidate to Dive Deep to support the AWS business.

As a Senior Community Engagement Manager, you will:
Be a subject matter expert on external and crisis issues management and working with our neighbors around our Data Center Infrastructure. You will Identify and collaborate with partner organizations and key stakeholders to understand community needs, build relationships and collaborate on impactful outcomes. You will serve as the region’s community issues escalation point and lead the identification and deployment of programs designed to have sustaining and lasting impacts in the communities we live and work. The AWS InCommunities team launches long-term, innovative programs that will have a lasting impact in our regions around the world where we work, live, and raise our families. AWS InCommunities is obsessed with being good neighbors, and we start with the community and work backwards to represent infrastructure communities inside AWS.

Key job responsibilities
- Lead strategy development and bespoke execution of Community Engagement expertise for major development projects
- Lead a team of community engagement managers in the region
- Design and execute InCommunites signature events and programs. Provide vision for sustainable community engagement initiatives across the region, and manage these initiatives with attention to detail and a high bar for quality.
- Communicate the impact of InCommunities programs internally and externally. Represent AWS Infrastructure publicly in meetings with internal and external stakeholders. Utilize multiple communications channels including, but not limited to newsletters, the intranet, social media, and email campaigns to drive employee awareness and involvement in community engagement initiatives.
- Serve as the region’s Issues leader. Be able to proactively address internal and external issues that pose reputational risks to AWS and business objectives. Serve as the point of contact for community-centric issues and concerns.
- Support community assessment for new sites in the region, identify potential community related risks and develop a community engagement plan to proactively mitigate the risks.
- Capture data to demonstrate community engagement’s quantified and qualified impact on AWS Infrastructure, its employees, and the community, and communicate these values internally and externally.
- Work with cross-functional teams including engineering, operations, real estate, energy, water, sustainability, construction, legal, public policy, and public relations to deliver results.
- Be physically, on-the-ground in locations, roll up sleeves and get work done when required.

Basic qualifications

- 12+ years of professional or military experience
- 10+ years of public policy, government relations, community relations, public affairs, corporate social responsibility, or equivalent experience
- Previous experience supporting major infrastructure development projects

Preferred qualifications

- Experience engaging and presenting to senior executives (CXO level).
- Experience working with emerging technologies

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, IL, Chicago - 188,100.00 - 254,500.00 USD annually
USA, OH, COLUMBUS - 188,100.00 - 254,500.00 USD annually

How we rate this

Senior Manager - Community Engagement, AWS InCommunities at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Senior Manager - Community Engagement, AWS InCommunities is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The listed salary is $188k-$255k a year.
The role is based in US, IL, Chicago.
The job was posted on July 28, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Community EngagementCrisis ManagementStakeholder ManagementProgram ManagementStrategic Communications

Questions you could be asked

Tell me about a project where community engagement was part of your work. What did you do?
Tell me about a project where crisis management was part of your work. What did you do?
Tell me about a project where stakeholder management was part of your work. What did you do?
Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where strategic communications was part of your work. What did you do?

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List these exact terms on your resume: Community Engagement, Crisis Management, Stakeholder Management, Program Management, and Strategic Communications. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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