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TD Bank

Senior Manager, Executive Communications

TD Bank is hiring a Senior Manager, Executive Communications in Toronto, Canada. It pays CAD 116k-CAD 163k a year and Level rates it ; you can apply on TD Bank.

Level's read on this job

  • Level rates this role Little AI ●○○○: aI is not part of the work.
  • Tools and skills the posting cites include LinkedIn, executive communications and strategic storytelling.
  • Level classifies it as a senior role.
  • Level lists 1,800+ other open roles at TD Bank.
  • The role was posted within the past week.

AI in this role

Lead executive communications strategy and delivery for the Group Head to advance the bank's narrative and culture.

linkedin
executive-communicationsstrategic-storytellingstakeholder-managementinternal-communications

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Communications

Pay Details:

$115,600 - $163,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

We are looking for a seasoned, motivated communicator to lead the communications strategy and delivery of Group Head (Canadian Personal & Small Business Bank) executive communications, by articulating a thoughtful and compelling voice for the leader that will advance the business and the Bank's narrative in a differentiated way.


The successful candidate will bring a diverse skill set, combining superior writing capabilities, experience creating executive communications that inspire colleagues, and attention to detail, ability to manage multiple priorities and stakeholders, and experience navigating a large corporate environment.


The successful candidate will:

  • Act as a trusted communications advisor and strategic sounding board, helping shape narratives, refine messaging and guide conversations on content, tone and stakeholder impact.
  • Through exceptional storytelling, work with a team focused on helping to shape and elevate executive voice in ways that inspire colleagues, reaffirm the business and the Bank's differentiated culture, instill confidence in our strategy, and position TD as a leader on issues that matter to our clients, colleagues, and communities.
  • Partner effectively with colleagues and business partners to understand business priorities and how they should inform Group Head messages and engagements.
  • Be a strategic partner to support the delivery of key internal events including leadership conference, town hall and business updates, with responsibility for communications planning, content and messaging development and execution support where required.
  • Oversee external thought leadership and LinkedIn content strategy and development.
  • Demonstrate understanding of how business decisions, issues and announcements may be perceived internally, externally and by media stakeholders.

Key qualifications and experience required:

  • Experience partnering closely with senior executives and executive office stakeholders, including collaboration with Group Head offices and Special Assistants/Chiefs of Staff to support day-to-day communications priorities and planning.
  • Proven ability to develop strategic messaging and communications materials for employee reward and recognition programs, internal and external remarks, leadership messaging and high-profile business initiatives.
  • Strong project management skills, with the ability to manage multiple priorities simultaneously and work collaboratively with managers, partners and cross-functional stakeholders to deliver against tight timelines.
  • High degree of business and professional acumen, preferably within the financial industry, with confidence operating in senior executive environments and providing thoughtful counsel and recommendations to senior leaders.
  • Have familiarity with quarterly earnings processes and executive communications, including the ability to support messaging development tied to business performance, strategic priorities and reputation considerations.
  • Strong understanding of the Canadian Personal Bank is an asset, including key business priorities, banking operations and the broader financial services landscape, with the ability to translate complex business topics into clear, strategic communications.

Additional qualifications and skills:

  • 8-10 years of experience in communications or related field, with background working in a corporate communications environment.
  • Exceptional writing skills, with a passion for creating content that conveys a clear and relevant message and that effectively capture tone and voice.
  • Strong interest in world news and broader issues and trends, combined with understanding of the financial services sector and the ability to apply to the Group Head's communication strategy.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.


Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.


Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet

How we rate this

Senior Manager, Executive Communications at TD Bank rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Executive CommunicationsStrategic StorytellingStakeholder ManagementInternal CommunicationsLinkedIn

Questions you could be asked

  1. Tell me about a project where executive communications was part of your work. What did you do?
  2. Tell me about a project where strategic storytelling was part of your work. What did you do?
  3. Tell me about a project where stakeholder management was part of your work. What did you do?
  4. Tell me about a project where internal communications was part of your work. What did you do?
  5. Walk me through how you've used LinkedIn in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Executive Communications, Strategic Storytelling, Stakeholder Management, Internal Communications, and LinkedIn. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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