MastercardSenior Managing Consultant/ Director of Marketing Services, Advisors & Consulting Services - Growth hacker
Mastercard is hiring a Senior Managing Consultant/ Director of Marketing Services, Advisors & Consulting Services - Growth hacker in San Jose, Costa Rica. Level rates it ; you can apply on Mastercard.
Level's read on this job
- Little AI ●○○○ is how Level rates this marketing role: aI is not part of the work.
- The posting mentions Marketing Technology, AI agents and growth hacking among its tools and skills.
- Level classes it as a senior role.
- Mastercard has 1,100+ other open roles on Level.
- Posted within the past week.
AI in this role
Senior growth marketing consultant role driving client acquisition and experimentation, with minor exposure to AI-enabled workflows.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Managing Consultant/ Director of Marketing Services, Advisors & Consulting Services - Growth hackerOverviewMastercard powers economies and empowers people in more than 200 countries and territories. Together with our customers, we help build a sustainable economy where everyone can prosper by enabling secure, simple, smart, and accessible digital payment choices.
Services within Mastercard acquires, engages, and retains customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. Our Advisors & Consulting Services team combines management consulting with Mastercard’s data assets, proprietary platforms, and technologies to deliver strategic insights and measurable outcomes for clients across industries.
Within the Marketing specialization, the Marketing Growth Hacker Expert is a hands-on subject-matter expert who helps clients accelerate acquisition, engagement, and lifecycle value. The role connects customer insight, experimentation, marketing technology, media, and analytics to identify growth opportunities, rapidly test ideas, scale successful solutions, and continuously improve performance. This expert embraces transformation while integrating proven marketing practices with emerging capabilities, including AI-enabled ways of working. To explore other consulting opportunities, visit Mastercard consulting specializations.
Role
• Serve as a subject-matter expert on customer acquisition, engagement, retention, and lifecycle management across client engagements.
• Translate client priorities, customer insights, and market trends into actionable growth strategies, campaign roadmaps, and measurable test plans.
• Design and orchestrate growth experiments across channels, defining hypotheses, audiences, success metrics, learning agendas, and optimization actions.
• Use customer data, analytics, and marketing technology to identify growth opportunities, improve conversion and engagement, and deliver favorable business KPIs.
• Support marketing strategies from opportunity identification through execution, performance review, and recommendations for scale.
• Coordinate project workstreams and sprints, make sound day-to-day delivery decisions, and maintain alignment with broader client objectives.
• Advise client stakeholders on channel strategy, marketing automation, CRM, digital performance media, customer experience, and measurement.
• Propose and socialize innovative solutions, channels, communication formats, and AI-enabled capabilities for marketing investment consideration.
• Develop practical tools, playbooks, reusable assets, and thought leadership that strengthen Mastercard’s marketing capabilities and intellectual capital.
• Collaborate with Mastercard Product, Business Development, data, technology, and consulting teams to shape relevant, scalable client solutions.
• Provide hands-on coaching and knowledge transfer to client and Mastercard teams, role-modeling an agile, collaborative, and growth-oriented mindset.
• Contribute expert perspectives in client workshops, stakeholder interviews, executive readouts, proposals, and business-development activities.
All About You
• Undergraduate degree in marketing, communications, business, analytics, or a related field, or equivalent practical experience.
• Deep hands-on experience in growth marketing, customer acquisition, lifecycle management, campaign strategy, or digital marketing.
• Demonstrated expertise in several of the following areas: marketing automation and customer journeys; promotional campaign strategy and execution; digital performance media; CRM platforms; mobile measurement; search engine marketing and optimization; conversion-rate optimization; customer experience; and marketing analytics.
• Strong command of experimentation methods, including hypothesis development, audience and test design, KPI selection, performance analysis, learning synthesis, and iterative optimization.
• Ability to connect marketing metrics with business outcomes, financial performance, and client priorities.
• Experience working with relevant platforms or ecosystems such as Salesforce, Microsoft Dynamics, Adobe Experience Cloud, AppsFlyer, Adjust, Firebase, Google, Meta, or programmatic media tools.
• Ability to turn complex data and technical concepts into clear recommendations for marketing and business stakeholders.
• Experience collaborating across multidisciplinary teams and managing relationships with clients, agencies, vendors, and technology partners.
• Strong problem-solving, facilitation, communication, and presentation skills, with the ability to influence stakeholders at multiple levels.
• Ability to use AI agents and capabilities responsibly to improve insight generation, team knowledge, delivery quality, and productivity.
• Advanced proficiency in Word, Excel, and PowerPoint, with familiarity with data visualization and analytics tools.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Effective communication skills in English and the local office language, where applicable.
• Eligibility to work in the country of application, obtain required travel visas, and travel to client sites on a semi-regular basis.
Preferred qualifications
• Experience in financial services, payments, fintech, consulting, or an agency environment.
• Experience leading the delivery and implementation of complex marketing solutions and measuring their impact on clients’ businesses.
• Knowledge of content marketing, branding, social media, media planning, and offline marketing, with the ability to integrate these disciplines into an omnichannel growth strategy.
• Experience with data visualization tools such as Tableau or Power BI.
• MBA or master’s degree with a specialization in marketing, digital, analytics, or a related field is preferred but not required.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
How we rate this
Senior Managing Consultant/ Director of Marketing Services, Advisors & Consulting Services - Growth hacker at Mastercard rates 25 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Also common in marketing jobs at this level
Pay
- Typical marketing job
- $147k
This posting doesn't list pay. Use the typical marketing figure when pay comes up. See marketing jobs
Questions you could be asked
- How do you decide when an AI agent can act on its own versus asking for approval first?
- Tell me about a project where growth hacking was part of your work. What did you do?
- Tell me about a project where customer acquisition was part of your work. What did you do?
- Tell me about a project where analytics was part of your work. What did you do?
- Tell me about a project where experimentation was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: AI agents, Growth Hacking, Customer Acquisition, Analytics, and Experimentation. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Want an expert to read your CV for this job?
Free. Send your CV and the role you want next. We reply by email within 2 to 4 business days.
Get new marketing jobs by email
One email a week with the new marketing jobs, each rated for how much AI is in the work. No recruiter spam, unsubscribe in one click.
Free. One email a week. Unsubscribe in one click.
Similar roles
Marketing roles that involve little AI, at other companies.
What kind of AI work fits you?
Answer 12 practical questions in about three minutes. Get a simple profile, the work it points to, and live roles to explore next.
Find my next step