Senior Marketplace New Business Development Manager

Target is hiring a Senior Marketplace New Business Development Manager in Bengaluru, India. Level rates it ; you can apply on Target.

Level's read on this job

Little AI ●○○○ is how Level rates this sales role: aI is not part of the work.
Tools and skills the posting cites include operations management, team leadership and partner management.
Level classifies it as a senior role.
Level lists 14,000+ other open roles at Target.
The role was posted within the past week.

AI in this role

Lead and manage the partner onboarding operations team for Target Plus, driving efficiency, performance, and scalable processes.

operations-managementteam-leadershippartner-managementprocess-improvementsla-management

About Target Plus

Target is an iconic Fortune 50 retailer and one of America’s leading retail brands. Target Plus is Target’s curated, invite-only marketplace, connecting guests with trusted brands and partners.

The Partner Onboarding team plays a critical role in enabling partners to successfully launch on Target Plus through a seamless, scalable, and high-quality onboarding experience.

About the Role

As a Senior Manager, Partner Onboarding, you will lead and develop a team responsible for delivering consistent and high-quality onboarding support for Target Plus partners.

This is primarily a people and operations leadership role, focused on building team capability and running a scalable, high-performing onboarding operation. You will own day-to-day team execution, operational performance, partner support, quality, and continuous improvement.

You will bring strong onboarding practitioner expertise to coach the team, develop talent, improve quality, and strengthen operational performance. You will work closely with U.S.-based functional leaders and cross-functional teams to execute against established priorities and within the global onboarding operating model.

U.S.-based functional leaders own the broader onboarding strategy, priorities, and operating model. This role will influence through deep onboarding expertise, operational insights, and strong execution, while translating those priorities into consistent, high-quality team performance.

This role is ideal for a strong people leader and onboarding practitioner who is energized by building teams, developing talent, and driving operational excellence at scale.

Key Responsibilities

Lead, coach, and develop a high-performing team of onboarding professionals, with clear expectations around performance, quality, and partner experience.

Own day-to-day operations including workload management, capacity planning, SLA adherence, backlog, and partner follow-ups.

Ensure consistent execution of onboarding playbooks, processes, quality standards, and escalation paths.

Use onboarding expertise to coach the team on the work, identify capability gaps, and drive learning and training to strengthen team performance.

Monitor onboarding performance, including SLAs, quality, NPS/PSAT, and operational metrics, and proactively identify risks, delays, and opportunities to improve partner experience and speed to launch.

Serve as the first escalation point for complex partner and operational issues, ensuring timely and appropriate escalation to U.S. onboarding and cross-functional teams.

Partner closely with U.S.-based functional leaders, Product, Technology, Category, Acquisition, and other stakeholders to ensure seamless execution.

Use data and operational insights to identify trends, improve processes, and drive continuous improvement.

Build strong operating rhythms around performance reviews, quality calibration, issue resolution, and team development.

Provide practitioner insights and feedback to U.S.-based functional leaders to help continuously improve and scale the onboarding operation.

What We Are Looking For

8+ years of experience in digital/e-commerce or marketplace onboarding, operations, partner/customer experience, or a related field.

Demonstrated experience leading and developing teams.

Strong hands-on onboarding expertise, including experience with partner onboarding, learning and training, quality, SLAs, NPS/PSAT, and scaled operations.

Ability to coach teams on functional work, develop talent, and raise overall team capability.

Strong operational and analytical skills with experience managing workflows, performance, quality, and SLAs.

Excellent stakeholder management and communication skills, particularly in a global environment.

Strong problem-solving, judgment, and escalation management capabilities.

Demonstrated ownership mindset with a focus on outcomes and accountability.

Ability to thrive in a fast-paced, evolving environment and work effectively within a global operating model.

Experience in e-commerce, retail, marketplaces, or partner onboarding is required.

Know More About Us here:

Life at Target: https://india.target.com/

Benefits: https://india.target.com/life-at-target/workplace/benefits

Culture: https://india.target.com/life-at-target/belonging

Target Tech: https://tech.target.com/

How we rate this

Senior Marketplace New Business Development Manager at Target rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Senior Marketplace New Business Development Manager is an open job at Target.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Bangalore,India.
The job was posted on November 4, 2026.
Seniority: senior.
Applications are handled by Target. Apply on Target

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Operations ManagementTeam LeadershipPartner ManagementProcess ImprovementSla Management

Also common in sales jobs at this level

AI agents AWS Generative AI Azure Google Cloud Machine learning

Pay

Typical sales job: $140k

This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs

Questions you could be asked

Tell me about a project where operations management was part of your work. What did you do?
Tell me about a project where team leadership was part of your work. What did you do?
Tell me about a project where partner management was part of your work. What did you do?
Tell me about a project where process improvement was part of your work. What did you do?
Tell me about a project where sla management was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Operations Management, Team Leadership, Partner Management, Process Improvement, and Sla Management. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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