Senior Operational Resilience & Recovery Specialist, UKPI (12-month contract)

Duties and responsibilities

• Lead and maintain UKPI's Operational Resilience framework, including Important Business Service (IBS) identification and mapping, impact tolerance reviews, vulnerability assessments, dependency analysis and resilience governance.
• Lead the Business Continuity Management lifecycle, including Business Impact Analyses (BIAs), recovery strategy development, business continuity planning, testing and programme governance.
• Coordinate and facilitate resilience testing, recovery exercises and scenario-based simulations to validate response and recovery capabilities and drive continuous improvement.
• Identify, assess and support the remediation of resilience vulnerabilities, risks and dependencies across business, technology and third-party services.
• Ensure alignment with relevant regulatory requirements, industry standards and internal resilience and continuity frameworks.
• Provide operational resilience and business continuity advisory support across UKPI, supporting business areas in strengthening preparedness and recovery capabilities.
• Support the management of operational incidents and service disruptions, including stakeholder coordination, communications and escalation activities as required.
• Facilitate post-incident reviews, lessons learned and remediation activities to strengthen resilience and reduce future risk.
• Produce resilience, incident and governance reporting, management information and metrics to support oversight and decision-making.
• Support awareness, training and engagement activities to embed resilience, business continuity and incident management practices across the organisation.
• Identify opportunities to enhance operational resilience, recovery capabilities and client outcomes through analysis, continuous improvement and industry best practice.

Key Skills & Capabilities

• Operational Resilience
• Business Continuity
• Incident Management & Coordination
• Stakeholder Management
• Governance & Reporting
• Communication & Influencing
• Analytical & Problem-Solving Skills
• Continuous Improvement
• Regulatory & Risk Awareness
• Collaboration & Relationship Management

What it takes

• Undergraduate degree or equivalent combination of training and experience.
• Professional accreditation such as CBCI, CBCP, MBCI, or MBCP is preferred.
• Experience within financial services, asset management, operations, risk, resilience, oversight, or another regulated environment.
• Experience supporting operational resilience or business continuity programmes, incident management, operational risk, issue resolution, or service disruption processes.
• Strong written and verbal communication skills, with an ability to tailor messages to different audiences.
• Strong organisational skills and the ability to manage multiple priorities in a changing environment.
• Experience analysing issues, identifying trends, and driving practical improvements.
• Experience producing reporting, governance materials, management information, and process documentation.
• Strong collaboration skills and confidence working with business, technology, and external stakeholders.
• Ability to work independently, take initiative, and adapt to evolving priorities.
• Experience with Microsoft Power Platform, SharePoint, Power BI, SQL, or similar reporting tools would be advantageous.

Special Factors 

• Vanguard is not offering visa sponsorship for this position.
• This is a hybrid position and would require you to work in the office 3 days per week (Tuesday, Wednesday & Thursday).
• Please note that we review applications on a rolling basis and may close this role early if there is a high level of interest. To avoid missing out, we recommend applying as soon as possible.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.