Senior Operations Engineer, Central RME, R2L ELM Execution
Amazon is hiring a Senior Operations Engineer, Central RME, R2L ELM Execution in Nashville, United States. It pays $120k-$162k a year and Level rates it ; you can apply on Amazon.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- Tools and skills the posting cites include project management, operations and cross functional leadership.
- Level classifies it as a senior role.
- Level lists 20,000+ other open roles at Amazon.
AI in this role
Lead end-to-end launch execution and operational efficiency strategies for logistics and reliability engineering.
Your long-term vision to enhance customer satisfaction while reducing costs will be integral to the Central team strategy. This position demands a customer-focused professional with a strong business presence, high energy, and the mental stamina to execute a 3+ year business plan. You will own the end-to-end delivery of launches at the highest level of quality, ensuring every launch meets or exceeds established standards with zero compromise. You are expected to continuously raise the bar on what "launch-ready" looks like, defining world-class benchmarks, holding cross-functional teams accountable to those standards, and relentlessly improving processes so that each successive launch is better than the last. You will drive a culture of continuous improvement and operational efficiency through innovative solutions and best practices, treating every gap as an opportunity to elevate the entire organization. If you are a dynamic and results-driven professional with a passion for flawless execution, project management, and customer satisfaction, we invite you to join our team and make a significant impact on our global operations.
Key job responsibilities
• Own end-to-end launch delivery: Drive all phases of launch execution from RME requirements through IOQ, TQ Pass, and post-launch validation, ensuring every launch meets world-class quality standards with zero compromise
• Regularly engage senior leaders: Provide clear, data-driven updates on the progress of key project milestones, proactively surfacing risks and proposing solutions before they become escalations
• Define and execute program strategies: Develop comprehensive program roadmaps that address evolving customer needs, balancing near-term delivery with long-term scalability
• Continuously raise the bar on launch quality: Establish and refine launch-readiness benchmarks, conduct rigorous post-launch reviews, and implement improvements so that each successive launch outperforms the last
• Identify and implement long-term corrective actions: Analyze delivery gaps and root causes, then drive systemic solutions that prevent recurrence and elevate the standard across the network
• Cultivate and expand key partnerships: Build and maintain strong cross-functional relationships with Operations, Field RME, Global Reliability, Global Engineering, and vendor partners essential for launch success
• Create and manage program roadmaps: Develop process documentation, standardized playbooks, and implementation plans that drive consistency and repeatability across all launches
• Influence without authority: Hold cross-functional teams accountable to quality standards and timelines through strong stakeholder management, clear communication, and demonstrated expertise
A day in the life
As a Senior Ops Engineer, your day will be hands-on and fast-paced. You will meet regularly with site teams to review tactical launch activities, assess readiness, and remove barriers in real time. You will own and drive Weekly Business Reviews (WBRs) with regional maintenance managers and senior stakeholders, presenting data-driven updates on critical milestones including IOQ status, staffing, training, spare parts readiness, and equipment commissioning. You will maintain and drive launch project trackers end-to-end, ensuring every milestone, owner, and commitment date is accurate, visible, and actioned. Your week will include coordinating across GES, Operations Engineering, Construction, L&D, and Field RME to keep Greenfield launches, REI projects, and technology deployments on track. When risks emerge, you will surface them immediately through structured escalations with clear owners and resolution timelines. Every interaction is an opportunity to raise the quality bar - whether you are reviewing a site's launch readiness data, holding a cross-functional team accountable to a committed date, or refining the WBR template to better serve leadership decision-making.
About the team
The ELM team oversees the transfer of assets (MHE, Base Build, Emerging Tech) to the RME teams, working closely with Project Delivery Teams (e.g., GES, TES, MSP, AR) across Customer Fulfillment (CF), Amazon Transportation Systems (ATS), Amazon Logistics (AMZL), and Amazon Grocery Logistics (AGL). Supporting regions including North America, Europe, Latin America, the Middle East and Africa, Australia, and engaging for standardization with India/Japan, ELM's mission is to deliver a seamless, efficient building experience from the RME perspective, starting from project launch. This involves key objectives like minimizing downtime, increasing equipment availability, and ensuring RME technician readiness. The team also aims to achieve perfect maintenance accessibility, make initial spare parts available at the right cost, and coordinate external maintenance services, focusing on aligning people, processes, and resources to create a "perfect" building experience from the RME standpoint.
Basic qualifications
- 5+ years of directly managing and responsible for multiple large projects experience
- 5+ years of maintenance or engineering experience
- 3+ years of in material handling equipment (MHE) or automation environments experience, or experience in reliability/maintenance environments
- 3+ years of leading cross-functional teams across engineering, operations, and field execution through launch readiness and go-live phases experience
- Experience and strong technical background in relevant fields of automated or non-automated material handling equipment
- Work flexible schedule including weekends, nights, and holidays
- Bachelor's degree in electrical or mechanical engineering, engineering technology or equivalent, or 2+ years of Amazon RME (BB/3P) Full Time experience
Preferred qualifications
- Experience building launch readiness frameworks, standard work, playbooks, and scalable deployment mechanisms across multiple concurrent sites
- Experience with performance metrics such as OEE (Overall Equipment Effectiveness), downtime, throughput, or quality
- Experience in Amazon RME (Reliability, Maintenance, and Engineering), fulfillment operations, or automation deployment environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, AZ, Phoenix - 119,600.00 - 161,700.00 USD annually
USA, FL, Boca Raton - 119,600.00 - 161,700.00 USD annually
USA, TN, Nashville - 107,600.00 - 145,600.00 USD annually
USA, VA, Arlington - 119,600.00 - 161,700.00 USD annually
How we rate this
Senior Operations Engineer, Central RME, R2L ELM Execution at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
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Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where project management was part of your work. What did you do?
- Tell me about a project where operations was part of your work. What did you do?
- Tell me about a project where cross functional leadership was part of your work. What did you do?
- Tell me about a project where continuous improvement was part of your work. What did you do?
- Tell me about a project where logistics was part of your work. What did you do?
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- List these exact terms on your resume: Project Management, Operations, Cross Functional Leadership, Continuous Improvement, and Logistics. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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