AmazonPosted 1mo ago

Senior Product Manager - AI, Amazon Global Selling - PMO

Senior Product Manager - AI, Amazon Global Selling - PMO at Amazon scores 72 out of 100 on AI centrality, which makes it AI Level 3 of 4 (Works on AI) on this board. The level measures how much of the work is AI, not seniority.

CN, 31, Shanghaiseniorfull-time

AI in this role

ai-productai-safety

Amazon Global Selling (AGS) has been helping individuals and businesses increase sales and reach new customers around the globe. Today, more than 50% of Amazon's total unit sales come from third-party selection. The Global Selling team in China is responsible for recruiting local businesses to sell on Amazon's 18 overseas stores, and supporting local sellers' success and growth on Amazon. Our vision is to be the first choice for all types of Chinese business to go globally.

The Global Selling Product & Program team in AGS collaborates with many of Amazon's global teams to support the high-growth Global Selling business, continuously identify new opportunities, and drive new initiatives through design, development, launch, and post-launch management. As AI becomes increasingly central to our seller experience strategy, we are building AI-powered products and tools to drive seller growth and success, and support internal teams' efficiency and productivity. We are looking for a talented Senior Product Manager to join the team and lead the development of AI products that transform how sellers operate and grow on Amazon. The ideal candidate should be strong at understanding internal and external customer needs, identifying pain points, analyzing working models, deriving patterns, and designing AI-driven solutions. He/she also needs to work across teams - including engineering, data science, UX, and business stakeholders - to launch products, manage product releases, engage user organizations, handle change management, establish stakeholder communication, and be responsible for the ultimate success of product launches against defined goals in a cross-functional, fast-paced environment.

Key job responsibilities
* Define and drive AI product strategy across the Global Selling Seller segments and lifecycle, leveraging GenAI and machine learning technologies to build innovative products/services that help seller growth and optimize AM workflows, and continuously drive product success post launch
* Translate complex AI/ML capabilities into intuitive product experiences, clearly defining product requirements that balance technical feasibility with user needs and business impact
* Collaborate with and earn trust from internal stakeholders and external partners, including data scientists and ML engineers, to design and align AI-powered system solutions
* Work with technology teams to develop AI products, evaluate AI/ML model performance, resolve issues, and manage development cycles with understanding of AI product development lifecycle
* Drive responsible AI practices, ensuring products meet quality, fairness, and safety standards while delivering business value
* Manage stakeholder and leadership communications including problem statement and analysis, AI solution review, business/impact review, budget/HC planning, stakeholder change management, etc.
* Define success metrics and KPIs for AI products, establishing frameworks to measure product performance, user adoption, and business impact post-launch
* Stay current with AI/ML trends and emerging technologies, identifying opportunities to incorporate new capabilities into the product roadmap

Basic qualifications

- 7+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- Experience owning technology products

Preferred qualifications

- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Skills and AI tools this role asks for

AI ProductAI Safety

Questions you could be asked

How do you decide which parts of a product should use AI versus a fixed set of rules?
How do you think about the risk of an AI system in this kind of role failing silently?
Describe a typical day in a role like this one: which parts run through AI directly?
If you removed AI from this role, what would be left, and how do you decide what still needs a human?

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List these exact terms on your resume: AI Product and AI Safety. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
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