AmazonPosted 1mo ago

Senior Product Manager - AI, NBS AI and OPS

Senior Product Manager - AI, NBS AI and OPS at Amazon scores 68 out of 100 on AI centrality, which makes it AI Level 3 of 4 (Works on AI) on this board. The level measures how much of the work is AI, not seniority.

CN, 31, Shanghaiseniorfull-time

AI in this role

ai-product

We are seeking a talented and technical Senior AI Product Manager to lead NBS (New Business and new sellers) AI initiatives. This senior role will spearhead AI-powered solutions to support seller growth, optimize seller recruitment and account management, and address cross-border commerce challenges. The ideal candidate will have a strong technical background in AI/ML product development, with proven experience driving global initiatives across organizations. This position will identify business opportunities, develop product strategies, and orchestrate collaboration between technical teams, business stakeholders, and external partners across regions. The role demands expertise in articulating business opportunities into technical requirements and translating technical concepts into business value, while managing distributed teams and leading product launches in a fast-paced environment. Success requires exceptional stakeholder management skills, including the ability to influence without authority, drive alignment, and communicate effectively with senior leadership. Fluency in Chinese and English is essential, hands-on AI development and Cloud deployment competency is a plus. And understanding of cross-border e-commerce is preferred. This position offers the opportunity to shape global selling through innovative AI solutions in the dynamic NBS landscape.

Key job responsibilities
Product Strategy & Development
• Lead the development of AI-driven product strategies to drive NBS AI penetration
• Identify growth opportunities across seller segments and lifecycle stages
• Design and implement AI solutions that enhance seller success metrics and operational efficiency
• Drive efficiency and productivity of seller recruitment, account management or go-to-market activities
• Lead continuous product optimization based on user feedback

Technical Leadership
• Partner with data science and engineering teams to develop and implement AI/ML solutions, develop AI applications for simple use cases through vibe-coding and Amazon AI tools.
• Define clear technical requirements and success metrics for AI-powered features
• Oversee development cycles and ensure successful deployment of solutions
• Drive data-informed decision making across product initiatives

Stakeholder Management
• Lead cross-functional collaboration between central product and program management teams, technical teams, business stakeholders, and external partners
• Drive effective communication of product strategy, roadmap, and impact analysis to leadership
• Manage change initiatives and stakeholder alignment across CN team and MP teams

Basic qualifications

- 7+ years of product or program management, product marketing, business development or technology experience
- Bachelor's degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- Experience owning technology products

Preferred qualifications

- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders
- Knowledge of global trade operations and compliance

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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Skills and AI tools this role asks for

AI Product

Questions you could be asked

How do you decide which parts of a product should use AI versus a fixed set of rules?
Describe a typical day in a role like this one: which parts run through AI directly?
If you removed AI from this role, what would be left, and how do you decide what still needs a human?

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List these exact terms on your resume: AI Product. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
Show where AI is part of your daily process, not a one-off project — this role expects it to be a running habit.

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