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Mastercard

Senior Product Manager, Business Experimentation & Optimization

Mastercard is hiring a Senior Product Manager, Business Experimentation & Optimization in Arlington, United States. Level rates it ; you can apply on Mastercard.

Level's read on this job

  • Works on AI ●●●○ is how Level rates this AI product manager role: the daily work is on AI products, without building the model.
  • The posting mentions Test And Learn, product strategy and user research among its tools and skills.
  • Level classes it as a senior role.
  • Mastercard has 1,000+ other open roles on Level.

AI in this role

Senior Product Manager needed to build AI-enhanced analytics and business experimentation software solutions.

test-and-learn
product-strategyuser-researchdata-analysisagile

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Product Manager, Business Experimentation & Optimization

Overview

The Services team is a key differentiator for Mastercard, providing cutting-edge products and services that help our customers. Focused on thinking big and scaling quickly around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base including issuers, acquirers, and merchants. Centered on data-driven technologies and innovation, these services include payments-focused consulting, loyalty and marketing programs, business experimentation (Test & Learn), and data-driven information and risk management services.

As a member of the Business Experimentation Product Management team, you will build industry-leading experimentation software which brings sophisticated analytic techniques to businesses and users around the world. We are rapidly building new products, evolving products in the age of AI, and expanding the ways we deliver Test & Learn to our clients. We are looking for AI native PMs who can execute and evolve our product strategy and help us build the AI enhanced version of Test & Learn.

Role

• Work as a Product Manager for Mastercard’s Test & Learn product, an analytics platform used by the world's largest organizations to make multi-million-dollar decisions.

• Develop product strategy derived from user research, market trends, customer pain points, and commercial priorities.

• Translate a deep understanding of our users into an actionable roadmap. Leverage user research, market research, sales/marketing expertise, and usage data to inform priorities.

• Own end-to-end feature development. Identify and prioritize problems, define use cases, design solutions, write requirements, support development and testing, and measure impact to inform future decisions.

• Work as a part of a cross-functional product team to bring ideas to life. Work together with UX designers, engineers, and other product managers to improve our products.

• Unlock the power of AI. Define how and where AI technology enhances the measurement and optimization of business initiatives.

All About You

• Can work closely with cross-functional partners like engineers, designers, sales, marketing, and users.

• A quick learner with the ability to multi-task in a team environment, not afraid to ask questions and make decisions. Enthusiastic, effective team member and mentor.

• Broad strategic thinking skills, adept in translating product vision/strategy into an actionable roadmap.

• Creative problem-solver, can balance competing needs and prioritize thoughtfully.

• Strong professional presence. Excellent interpersonal, written, and oral communication skills.

•Experience building with AI or using AI to enhance an existing software application

• Professional experience in a similar role, or equivalent.

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility


All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

  • Abide by Mastercard’s security policies and practices;

  • Ensure the confidentiality and integrity of the information being accessed;

  • Report any suspected information security violation or breach, and

  • Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations.

Pay Ranges

Arlington, Virginia: $120,000 - $204,000 USD

How we rate this

Senior Product Manager, Business Experimentation & Optimization at Mastercard rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Product StrategyUser ResearchData AnalysisAgileTest And Learn

Also common in AI product manager jobs at this level

Pay

Typical AI product manager job
$180k

This posting doesn't list pay. Use the typical AI product manager figure when pay comes up. See AI product manager jobs

Questions you could be asked

  1. Tell me about a project where product strategy was part of your work. What did you do?
  2. Tell me about a project where user research was part of your work. What did you do?
  3. Tell me about a project where data analysis was part of your work. What did you do?
  4. Tell me about a project where agile was part of your work. What did you do?
  5. Walk me through how you've used Test And Learn in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Product Strategy, User Research, Data Analysis, Agile, and Test And Learn. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
  • Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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