Level

Mercury

Senior Product Manager - Users

Mercury is hiring a Senior Product Manager - Users for a remote role open to applicants in United States. It pays $201k-$251k a year and Level rates it ; you can apply on Mercury.

Level's read on this job

  • On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
  • The posting lists this role as remote.
  • Tools and skills the posting cites include Slack, Imessage and product management.
  • Level classifies it as a senior role.
  • Level lists 76 other open roles at Mercury.

AI in this role

Own user collaboration, roles, permissions, and authorization experiences, supporting diverse workflows including agent-based use cases.

slackimessage
product-managementidentity-and-access-managementcollaboration

Linus Yale patented the modern pin tumbler lock in 1861, and hotels took to it immediately. The clever part was never the lock; it was master keying. The same door opens for a guest with one key and the manager with another, each cut to a different depth of authority. It solved the problem every growing building has, and introduced a new one, because now a single key opens everything.

The hard part was never the lock. It's deciding who gets which key.

Mercury is built for the building class: those who act on their ambition, who see something that doesn't exist and decide to make it real with their time, money, and team; whether that's a side project or a scaling unicorn. We build the financial stack for them, backed by elegant and intelligent software meant to work from day one to scale.

The Users team owns who is allowed to do what: roles, permissions, invitations, and the authorization layer every other product team builds on. From a solo founder working with agents to an enterprise onboarding employees for spend without exposing banking* details, our job is to support that range while keeping the core product simple.

Every product Mercury adds brings new kinds of users and makes the model more capable. Getting this right is the difference between being a place founders bank and a financial stack companies run on.

* Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

What you’ll do:

  • Own the experience of collaboration on Mercury - when a founder adds an employee, finance team, or accountant, we need to consider the roles, permissions, and product experiences that help them get work done 
  • Make it easier for a founder to bring their whole team onto Mercury: find out why they hesitate, and make invitation obvious, easy, and high-trust
  • Take it everywhere:  build for the experience across email, slack, iMessage and wherever people are interacting about finance 
  • Build for scale:  work with our largest customers to understand how they manage employee spend and financial operations as they grow, delivering critical functionality that empowers
  • Shape where this space goes as our product ambition grows and the kinds of users we support change, agents among them

What we need from you: 

  • 7+ years of relevant product management experience, preferably on collaboration products or platform teams accountable for identity, roles, and authorization
  • Taste, and the judgment to balance product against platform. Permission models usually get more powerful by getting more complicated, and the opportunity here is to refuse that trade. This is arcane overhead at most companies; we'd like it to be a reason customers choose us
  • Product teams should want you in the room early. On a team that is driving proactive collaboration about how we unblock collaboration for our customers
  • A point of view on agentic action, and on which parts of this get harder when the actor isn't a person
  • A track record of turning ambiguity into a clear point of view, independently
  • The ability to take complex problems end to end (research, design, engineering, GTM, stakeholder management) autonomously

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

#LI-AK1

Total Rewards
The total rewards package at Mercury includes base salary, equity (stock options/RSUs), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

US employees (any location):$200,700—$250,900 USDCanadian employees (any location):$189,700—$237,100 CAD

How we rate this

Senior Product Manager - Users at Mercury rates 30 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Product ManagementIdentity And Access ManagementCollaborationSlackImessage

Questions you could be asked

  1. Tell me about a project where product management was part of your work. What did you do?
  2. Tell me about a project where identity and access management was part of your work. What did you do?
  3. Tell me about a project where collaboration was part of your work. What did you do?
  4. What's a project where you used Slack hands-on?
  5. Walk me through how you've used Imessage in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Product Management, Identity And Access Management, Collaboration, Slack, and Imessage. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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