AmazonSenior Program Manager, ACES L&D
Amazon is hiring a Senior Program Manager, ACES L&D in Nashville, United States. It pays $104k-$155k a year and Level rates it ; you can apply on Amazon.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- The posting mentions program management, process improvement and reporting among its tools and skills.
- Level classes it as a senior role.
- Amazon has 20,000+ other open roles on Level.
AI in this role
Senior Program Manager supporting training programs, business reporting, and process improvements for Amazon Logistics L&D.
At Amazon Logistics (AMZL), we strive to provide the best last mile customer experience by delivering every package to the customer’s doorstep or their location of choice through innovative delivery options, including in-home, in-car, and lockers. AMZL North America Learning & Development(L&D) team provides onboarding trainings and continuous education to all the non-exempt and exempt team members hired across the North America network of AMZL. L&D program management team is looking for a highly motivated program manager to support existing and new training programs, own all the business reporting, and drive continuous improvement. The ideal candidate will be flexible, organized, detail-oriented, good with people, and comfortable working with team members in the field. This position requires the ability to work with minimal direction, the capacity to work quickly and be flexible while delivering high-quality results. Having an eye for process improvement is critical as we evolve our processes.
The Program Manager will need to learn quickly about process and support other internal team members for daily tasks. S/he should be proactive in addressing issues, be able to identify any gaps in tools and process and suggest enhancements. In addition, s/he should be agile to implement any changes to the protocol in response to different needs and workflows, and be able to communicate clearly with internal and external team members and stakeholders, and identify opportunities for business reporting automation in partnership with the business analytics team.
Key job responsibilities
- Manage business reporting for all of NA L&D team in various business review forums
- Partner with change management team to identify training schedules and lead reporting on completion of the trainings per plan
- Work with key stakeholders to identify the measure of success, standardization measurement and reporting methods for all existing and new programs
- Identify opportunities for reporting automation and partner with business analytics team for implementation of change
- Track project tasks and timeline for all on-going projects and identify gaps in available capacity
- Communicate regularly with project tasks status, risks and recovery plan
- Lead small process improvement projects
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!
At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
Basic qualifications
- Bachelor's degree
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
Preferred qualifications
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually
How we rate this
Senior Program Manager, ACES L&D at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where program management was part of your work. What did you do?
- Tell me about a project where process improvement was part of your work. What did you do?
- Tell me about a project where reporting was part of your work. What did you do?
- Tell me about a project where change management was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Program Management, Process Improvement, Reporting, and Change Management. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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