AmazonSenior Program Manager, SSD OI
Amazon is hiring a Senior Program Manager, SSD OI in New York, United States. It pays $127k-$185k a year and Level rates it ; you can apply on Amazon.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- The posting mentions program management, logistics and strategy among its tools and skills.
- Level classes it as a senior role.
- Amazon has 21,000+ other open roles on Level.
AI in this role
Lead strategic cross-functional operations and technology programs for the last-mile delivery network.
This role demands strong expertise in delivery operations, last-mile logistics, network design, and the ability to translate complex, ambiguous business problems into scalable solutions. The Sr. Program Manager will define program strategy, build mechanisms that drive operational excellence, and influence decisions across multiple organizations. They will operate with high autonomy, navigating significant ambiguity to identify the highest-leverage opportunities and driving alignment across Director and VP stakeholders.
The role requires scoping and structuring large-scale programs, building frameworks to manage complexity, and communicating strategy, risks, and trade-offs to senior and executive leadership. The ideal candidate brings a track record of delivering results at scale, building new capabilities from zero-to-one, and raising the bar on how programs are run.
This role can be located in the New York and Nashville corporate offices.
Key job responsibilities
- Defining and driving the strategic roadmap for programs that reduce cost, improve quality, and accelerate speed across the last-mile delivery network
- Leading cross-functional initiatives from ideation through execution, establishing mechanisms that ensure sustained results at scale
- Building frameworks and standards that elevate how programs are managed across the R2L organization
- Identifying and sizing the largest opportunities across delivery operations, making trade-off recommendations to senior leadership
- Influencing technology and operations investment priorities through data-driven business cases
- Serving as the connective tissue across partner teams (operations, technology, finance, planning) to drive alignment on complex, multi-quarter initiatives
Demonstrated Competencies
The Sr. Program Manager will also demonstrate:
- Confidence operating in highly ambiguous, fast-moving environments with competing priorities
- Track record of building programs or capabilities from scratch
- Ability to see around corners and anticipate second-order effects of decisions
- Comfort making high-judgment calls with incomplete information
- Ability to influence without authority across organizational boundaries
- Proven ability to simplify complexity and communicate a clear narrative to senior audiences
- Strong analytical and quantitative skills with the ability to balance data with business intuition
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
The benefits that generally apply to regular, full-time employees include:
- Medical, Dental, and Vision Coverage
- Maternity and Parental Leave Options
- Paid Time Off (PTO)
- 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you!
At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
Basic qualifications
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Bachelor's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Preferred qualifications
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, NY, New York - 127,200.00 - 185,000.00 USD annually
USA, TN, Nashville - 104,100.00 - 155,400.00 USD annually
How we rate this
Senior Program Manager, SSD OI at Amazon rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where program management was part of your work. What did you do?
- Tell me about a project where logistics was part of your work. What did you do?
- Tell me about a project where strategy was part of your work. What did you do?
- Tell me about a project where operations was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Program Management, Logistics, Strategy, and Operations. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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