Senior Program Manager, Sub-Same Day Delivery
Amazon is hiring a Senior Program Manager, Sub-Same Day Delivery in Bengaluru, India. Level rates it ; you can apply on Amazon.
Level's read on this job
- On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
- Tools and skills the posting cites include Excel, program management and cross functional leadership.
- Level classifies it as a senior role.
- Level lists 20,000+ other open roles at Amazon.
- The role was posted within the past week.
AI in this role
Define and drive strategy for scaling Amazon's Sub-Same Day delivery program selection, operations, and supply chain.
As a Program Manager III, you will define and drive the strategy for scaling SSD selection, own critical business metrics, and lead cross-functional initiatives that span Category, Sellers, Operations, Supply Chain, and Delivery Experience teams. You will navigate ambiguity, make data-informed decisions, and influence senior stakeholders to align on a shared vision — all while ensuring the program delivers measurable customer impact.
Key job responsibilities
- Define program strategy, set objectives, and drive improvements quantified with metrics across the SSD selection expansion initiative
- Lead cross-functional alignment with Category, Sellers, Operations, and Supply Chain teams to prioritize and execute strategic projects that grow the program
- Analyze data to identify opportunities, mitigate risks proactively, and make trade-offs between speed, effort, and deliverables
- Author strategy documents and communicate progress and outcomes clearly to directors and senior leadership
- Establish mechanisms for tracking key business metrics such as speed perception and program scale, ensuring the program stays aligned with organizational objectives
A day in the life
You will split your time between strategic planning and hands-on program execution. Mornings might involve reviewing metrics dashboards and preparing narratives for leadership reviews, while afternoons are spent in working sessions with partner teams to unblock dependencies or refine selection expansion plans. You will regularly facilitate alignment discussions across functions, synthesize competing priorities into clear recommendations, and course-correct when data signals a shift is needed.
About the team
The SSD team's mission is to make Amazon the preferred shopping destination when customers need a product right now or at a specific time. We curate products where delivery in hours makes a material difference to the purchase decision and ensure customers can easily discover this selection. We're actively scaling selection and coverage, and you will play a central role in shaping that trajectory from both a strategic and operational perspective.
Basic qualifications
- 5+ years of working cross functionally with tech and non-tech teams experience
- 5+ years of program or project management experience
- 5+ years of delivering cross functional projects experience
- Experience defining program requirements and using data and metrics to determine improvements
Preferred qualifications
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
How we rate this
Senior Program Manager, Sub-Same Day Delivery at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
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Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where program management was part of your work. What did you do?
- Tell me about a project where cross functional leadership was part of your work. What did you do?
- Tell me about a project where strategic planning was part of your work. What did you do?
- Tell me about a project where data analysis was part of your work. What did you do?
- Tell me about a project where supply chain was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Program Management, Cross Functional Leadership, Strategic Planning, Data Analysis, and Supply Chain. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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