Senior Quality Assurance Engineer

INSPIRE | EXHILARATE | DELIGHT

Chalhoub Group’s Capability Hub is our technology and innovation hub set up with the vision to unite exceptional talent to build technology and capabilities that elevate luxury experiences and define the future of luxury retail.

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and futureproofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing  

Work fully hands-on on complex functional, automated, integration, regression, and performance testing while providing senior technical guidance to other QA engineers, ensuring committed scope is delivered on time with high and measurable quality.

• Execute complex functional, integration, end-to-end, automated, and regression testing hands-on for assigned scope.

• Build and maintain test automation using frameworks such as Playwright and Tosca and run automated regression suites.

• Lead defect triage, root cause support, and release readiness reviews with engineering and product teams to ensure issues are closed in time for launch.

• Conduct performance, load, stress testing, and API and integration testing to validate system reliability.

• Execute test strategy and design complex test scenarios, managing test data and enforcing quality gates.

• Drive defect analysis, root cause support, and defect resolution, ensuring reliable release validation.

• Coordinate test data, environment readiness, and UAT support for critical releases to prevent avoidable delays in validation.

• Provide senior technical guidance and mentoring to other QA engineers, upholding QA standards and risk-based testing.

• Anticipate quality and delivery risks and support Agile delivery through estimation, prioritization, and troubleshooting for on-time, high-quality delivery.

• Contribute to continuous improvement of testing,

What you’ll need to succeed  

• 5+ years of hands-on quality engineering experience across complex functional, automated, integration, regression, and performance testing.

• Strong test automation skills with frameworks such as Playwright and Tosca, including automated regression and load and stress testing.

• Expertise in test strategy execution, complex test scenario design, test data management, and quality gates.

• Strong defect analysis, root cause support, release validation, and risk-based testing skills, with a technical mentoring capability.

• Working knowledge of Agile delivery and continuous improvement, with familiarity in AI-assisted test analysis.

• Experience driving QA across enterprise ecommerce releases, integrations, and production cutovers in an Agile delivery model.

What we can offer you  

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

Using GenAI in Your Application Process

To support a fair and consistent experience for all candidates, we ask that assessments and interviews are completed independently and without assistance from generative AI tools. This ensures we understand your strengths, your thinking, and how you approach real situations.

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.