Level

BT Group

Senior Retail Guide

AI in this role

Senior Retail Advsior

Salary: £29,921.00

Location: Within Gloucester Costco Store 

 

What’s in it for you?

• Online GP: Access to a private GP 24/7 for you and your immediate family 

• Paid Carer’s Leave: Market-leading carers leave with up to 2 weeks off 

• Family Leave: Equalized maternity, paternity, and adoption leave – 18 weeks’ full pay and 8 weeks’ half pay in the first year. 

• Huge Discounts: Save on EE & BT products, including mobile and broadband. 

• Career Development: Ongoing support to help you grow your skills and develop 

• Season Ticket Travel Loan: Funds for your travel to and from work. 

• Volunteering Days: Paid time off to give back to your local community. 

• Optional Private Healthcare and Dental: Protection for you and your family

 

At EE, connection meets leadership.

We believe the qualities that make you unique are exactly the ones that help you thrive – not just as a Sales Advisor, but as a leader on the shop floor. Our stores celebrate individuality, and your ability to adapt, stay resilient, guide others and remain composed under pressure is where you’ll truly shine.

 

Whether you’ve navigated challenges, balanced responsibilities or thrived while hitting targets, you already have the foundations of a great Senior Retail Advisor. In this role, you’ll be a role model –  offering support, encouragement, and direction when needed most.

 

As a Senior, your influence goes beyond the brilliant customer experiences you already deliver. You’ll still match customers with the right solutions, but you’ll also help keep the store running smoothly, step in to lead when the Manager and Assistant Manager are away – and create an environment where both customers and colleagues feel confident, supported, and valued. Your ability to think on your feet, stay calm in busy moments, and bring positivity to every interaction is exactly what we’re looking for.

 

Adaptability is key. If you’re curious, open to learning and excited to help yourself and others grow, you’ll fit right in. All you need is the drive to succeed, the confidence to be yourself and the people skills to lift those around you. We’ll give you all the training and support you need to step into leadership with pride.

 

We know life never stands still. That’s why we offer flexibility wherever possible –  whether you need part-time hours, set working days, or support during unexpected moments. If you’re the right person for the role, we’ll do everything we can to make it work for you.

 

At EE, you’ll find more than a job –  you’ll find a team that values your resilience, supports your growth and celebrates your success.

 

Ready to turn your strengths into a rewarding career? Apply today.

How we rate this

Senior Retail Guide at BT Group rates 32 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

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