Senior Solutions Architect - Reuters Imagen

Job Description

Reuters Imagen is trusted by many of the world's most recognisable sports and media brands to manage and maximise the value of their digital content. Backed by Thomson Reuters, we're growing rapidly and investing in our technology, products and people.

As a Senior Solutions Architect, you'll be the go-to technical expert for some of our most strategic opportunities. From shaping solution design and influencing customer decisions to supporting successful implementation, you'll have a direct impact on revenue growth, customer success and the future direction of our platform.

Key Responsibilities

• Lead technical discovery workshops, understanding customer requirements, workflows, integrations, security considerations and business objectives.

• Design scalable cloud-based solutions that align customer needs with Reuters Imagen's platform capabilities and best practices.

• Act as the technical lead throughout the sales cycle, delivering compelling demos, handling technical discussions and building customer confidence.

• Partner with Commercial and Account teams to develop proposals, RFP responses, statements of work, solution designs and effort estimates.

• Advise customers on deployment, hosting, integration and configuration approaches, championing sustainable, configuration-led solutions over custom development.

• Identify technical risks early, develop mitigation strategies and ensure smooth transition from sales through implementation and delivery.

• Remain a trusted technical advisor for strategic accounts, supporting complex implementations, feature adoption and ongoing optimisation.

• Collaborate closely with Product and Engineering teams, sharing customer insights, influencing product direction and contributing to presales tools, technical playbooks and market expertise.

Required Qualifications

• 5+ years of experience in requirements elicitation, solutions architecture, pre-sales engineering, or technical sales support for enterprise or SaaS software

• Demonstrable track record closing or materially contributing to complex technical deals in the US and North American market

• Deep understanding of cloud infrastructure, hosting architectures, and storage solutions (AWS and Azure essential)

• Strong expertise in data modelling, cross-system data reconciliation, and integration design including API patterns, data attribute mapping, and business process dependencies

• Able to deliver product demonstrations and handle technical objections from developers to executives

• Experience creating technical proposals, SOWs, architecture diagrams, solution blueprints, and RFP responses

• Comfortable operating post-sale in a technical advisory capacity alongside delivery teams

• Fluent professional English; able to work independently in a remote environment and across time zones

• Proven use of AI tools such as ChatGPT, Claude, or Copilot for research, analysis, and workflow efficiency

Preferred qualifications

• Experience in sports, media, broadcast, or content management technology sectors

• Knowledge of video codecs, transcoding, metadata standards, live ingest protocols, and content delivery workflows

• Understanding of AI services and their application in video processing, automated tagging, data enrichment, and intelligent content discovery

• Experience with Salesforce, Azure DevOps, and Monday.com

• Familiarity with SAML/SSO, access control models, and security and compliance requirements common in enterprise media environments

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What’s in it For You?

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com