Senior Specialist, Product Development

Mastercard is hiring a Senior Specialist, Product Development in Copenhagen, Denmark. Level rates it ; you can apply on Mastercard.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Level classes it as a senior role.
Mastercard has 1,000+ other open roles on Level.

AI in this role

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Product Development

Who is Mastercard?
Mastercard is a global technology company in the payments industry. We connect and power an inclusive, digital economy by making transactions safe, simple, smart and accessible. Across more than 210 countries and territories, our technology, partnerships and people help individuals, financial institutions, governments and businesses realize their greatest potential.

Mastercard Payment Services is part of Mastercard and plays a key role in building trusted payment solutions across the Nordics. In Product Development, we work from idea to production: assessing new opportunities, shaping concepts, building business cases, validating with customers and stakeholders, and translating endorsed concepts into high-quality business requirements and acceptance criteria.

Senior Specialist, Product Developer

We are looking for a sharp, commercially minded Product Developer to join Nordic Product Development in Mastercard Payment Services, based in Copenhagen.

This is a role for someone who can move easily between strategy, commercial analysis, customer needs, technical dialogue and delivery detail. You will help turn promising ideas into clear concepts, strong business cases and delivery-ready requirements that development teams can act on.

If you are at your best when the problem is complex, the path is unclear and the outcome matters, this is a team where you can make a visible impact.

Our Product Development team works on existing and future payment solutions across B2B and B2C products, including well-established Nordic payment services and new capabilities developed with Mastercard colleagues across the world.

Experience

We are looking for someone with strong product development instincts, commercial understanding and the discipline to translate an endorsed concept into business requirements and acceptance criteria that are precise, testable and delivery ready.

You bring experience from the payments industry, ideally within consumer payments, commerce, billing, account-to-account payments or adjacent digital payment services.

You have worked as a Product Manager, Product Owner, Business Analyst, Lead Developer, Architect or in a similar role that enables you to translate business intent into delivery-ready product requirements.

You are exceptional at writing clear business requirements, high-level flows and acceptance criteria that are testable, unambiguous and useful for engineering teams.

You are commercially strong: you can assess customer problems, market opportunities, business value, feasibility and trade-offs — and turn that into concise decision material.

You can operate in ambiguity, structure the problem, ask the hard questions and drive alignment across product, commercial, architecture and development stakeholders.

You have the confidence to challenge weak concepts, sharpen strong ones and keep pushing until the work is clear enough to build.

You combine analytical discipline with high ownership, speed and follow-through — this is not a coordination-only role.

Responsibilities

Validate new product ideas by clarifying the problem, opportunity, assumptions and success criteria.

Create concise commercial material that supports decisions, prioritisation and investment choices.

Turn research, customer insight and prototypes into evidence-based product recommendations.

Translate endorsed concepts into clear business requirements, flows and acceptance criteria ready for delivery.

Align commercial, product, architecture and engineering stakeholders around scope, value and trade-offs.

Ensure the business requirements remain clear and testable through handover, feature breakdown and PI planning.

Resolve risks, dependencies and open questions early to avoid ambiguity reaching delivery teams.

Drive solutions that are commercially strong, technically feasible, reusable and scalable.

All About You

You are a high-ownership product professional who brings structure to ambiguity, commercial sharpness to ideas and delivery discipline to requirements. You do not just document decisions — you improve them.

You think commercially and can quickly identify whether an idea has a real customer problem, viable business value and a credible path to delivery.

You are excellent at turning loose concepts into crisp requirements, flows and acceptance criteria that remove ambiguity for delivery teams.

You ask sharp questions, challenge assumptions and help stakeholders make better decisions faster.

You communicate with clarity and confidence across commercial, product, architecture and engineering audiences.

You are analytical without being academic, pragmatic without lowering the bar and collaborative without losing ownership.

You care about quality, but you also know when enough is clear to move forward.

You bring pace, judgement and follow-through — and you raise the standard of the work around you.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

How we rate this

Senior Specialist, Product Development at Mastercard rates 37 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.