Senior Technical Program Manager, UnifiedAuth

AI in this role

Senior Technical Program Manager for Unified Authorization leading cross-functional teams to secure Amazon's distributed services.

agile

securityauthorizationauthenticationprogram-managementarchitecture

Unified Authorization is responsible for securing customer and corporate communication across all of Amazon. Whether it's the retail website, Alexa, or Kindle, we ensure actors are authenticated and authorized to take the requested action. Every aspect of Amazon's business interacts with our systems, including enabling the next generation of retail services on AWS infrastructure. As a global security provider, we're at the intersection of resiliency, availability, and the need to move at agile internet speed.

You are an experienced technical program manager who can work closely with product management and other business partners to define strategy and requirements, and help lead teams from concept through delivery and subsequent operation. You have regular communication with senior management on status, risks and product strategy. You have excellent listening, writing skills and very strong technical competency. You're a thought leader, but you don't just know how to solve the problem, you prove it by leading team to build the solution. Last but not the least; you have a high bar for quality and passion for design and architecture.

As the ideal candidate you will be experienced in working closely with a team of software development engineers and have a proven track record of working on complex software solutions using an agile methodology. You will have the ability to dive deep into the understanding of problems in order to help your team make the right decisions for the product and the business. You will have a proven track record of working across organizational lines. You will also be a strong communicator and will have proven abilities in managing through ambiguous situations.

About the team
Unified Auth is responsible for securing every service transaction within Amazon SDO’s service-oriented architecture (SOA) by authenticating the services involved in the transaction, authorizing APIs access, and enforcing least-privilege access to Amazon’s business data such as Cart, Order, Customer Identity, Item, Employee Information and more. Unified Auth’s systems are classified as Maximally Secure Applications (MSA) by Amazon Security as they control access to all Amazon services. Amazon’s SOA is large, complex, and ever-growing. A single Amazon customer interaction such as adding an item into cart, proceeding to checkout, adding/changing payment methods, confirming purchase, etc. spans tens to hundreds of inter-service interactions that must be secured and observed using Unified Auth’s systems. Stores, Alexa, Ring, IMDB, Prime Video, Advertisement, Selling Partners, Pharmacy, Ordering and Payments, Fulfillment Centers, and Amazon’s internal systems such as PXT rely on Unified Auth solutions to meet rising access control security and privacy standards, such as Digital Markets Act (DMA) compliance, GDPR, and SOC 2 Type II certification.

Basic qualifications

- 7+ years of working directly with engineering teams experience
- 5+ years of technical product or program management experience
- 3+ years of software development experience
- 5+ years of technical program management working directly with software engineering teams experience
- Bachelor's degree in engineering, computer science or equivalent

Preferred qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Senior Technical Program Manager, UnifiedAuth at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

SecurityAuthorizationAuthenticationProgram ManagementArchitectureAgile

Questions you could be asked

Tell me about a project where security was part of your work. What did you do?
Tell me about a project where authorization was part of your work. What did you do?
Tell me about a project where authentication was part of your work. What did you do?
Tell me about a project where program management was part of your work. What did you do?
Tell me about a project where architecture was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Security, Authorization, Authentication, Program Management, and Architecture. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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