Senior Technical Support Engineer, Networking

NVIDIA is hiring a Senior Technical Support Engineer, Networking in Bengaluru, India. Level rates it ; you can apply on NVIDIA.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
The posting mentions Ansible, Linux and routing among its tools and skills.
Level classes it as a senior role.
NVIDIA has 2,700+ other open roles on Level.

AI in this role

Provide Tier 3 technical support and network engineering expertise for complex data center and high-performance computing environments.

ansiblelinux

routingswitchingnetwork-protocolstechnical-supportautomation

We are looking for a Senior Network Engineer to join a dynamic and results-oriented team. The role requires a high level of routing and switching in the data center/AI/storage/HPC environments

As a Technical Support Engineer, you will be an approachable, proficient communicator who is fundamentally interested in taking ownership in resolving issues, while ensuring a high level of customer satisfaction is maintained and delivered. You will interact with Engineering, Marketing, and Support teams regularly on technical issues

The standard work schedule for this role is Tuesday through Saturday.

What you will be doing:

Tier 3 support: installing, supporting, and resolving technical issues and challenges
Develop & present technical & comprehensive solutions to customer problems, including the project management of complex installations
Problem reporting, customer concern, replication, and resolution management
Respond to customer technical inquiries
Site visits and conference calls with customers and partners.
Developing & refining internal processes to improve support efficiency and productivity

What we need to see:

B.Sc. in Computer Science, Software engineering, or Electrical Engineering or equivalent experience
5+ years of experience in providing Customer Support for hardware & software products required
Extensive knowledge and troubleshooting experience with network equipment and network protocols, including IP, L2, and L3 protocols required
Extensive knowledge and troubleshooting experience with LAN Switching/routing (STP, MSTP, MLAG, VPC, VRRP, LACP) and routing - IP Routing protocols (OSPF, BGP, PIM) and virtualization, EVPN, VXLAN
Linux experience and scripting
Automation - Ansible
The ability to work under pressure and support high-level customers
Experience with operating and configuring major vendors’ network equipment such as switches and routers
Analysis and diagnosis of highly complicated networking problems
Good communication and presentation/oral skills
Excellent verbal and written English skills
Tenacious, with good follow-up, and attention to detail

Ways to stand out from the crowd:

Knowledge of Linux/Unix (Administration level)
Ethernet (10/40 GigE) and/or Infiniband
Clustering or data center technologies including Upper Layer Protocols (i.e., MPI)
Strong interpersonal communication skills and ability to prioritize/multitask easily with limited supervision

NVIDIA is widely considered one of the technology world’s most desirable employers. We have some of the world's most forward-thinking and hardworking people working for us. If you're creative, results-oriented, and enjoy having fun, then what are you waiting for apply today!

How we rate this

Senior Technical Support Engineer, Networking at NVIDIA rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Senior Technical Support Engineer, Networking is an open job at NVIDIA.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in India, Bengaluru.
The job was posted on October 5, 2026.
Seniority: senior.
Applications are handled by NVIDIA. Apply on NVIDIA

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

RoutingSwitchingNetwork ProtocolsTechnical SupportAutomationAnsibleLinux

Questions you could be asked

Tell me about a project where routing was part of your work. What did you do?
Tell me about a project where switching was part of your work. What did you do?
Tell me about a project where network protocols was part of your work. What did you do?
Tell me about a project where technical support was part of your work. What did you do?
Tell me about a project where automation was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Routing, Switching, Network Protocols, Technical Support, and Automation. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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