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ABB

Service Coordinator

ABB is hiring a Service Coordinator for a remote role open to applicants in Taiwan. Level rates it ; you can apply on ABB.

Level's read on this job

  • On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
  • This is listed as a remote role.
  • The posting mentions SAP, MS Office and administrative support among its tools and skills.
  • Level classes it as a mid-level role.
  • ABB has 2,100+ other open roles on Level.

AI in this role

Provide administrative services, coordinate business processes, and support daily operations for the electrification service team.

sapms-office
administrative-supportprocess-automationschedulingcommunication

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Local Division Manager

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Your role and responsibilities

In this role, you will have the opportunity to provide administrative services and/or secretarial assistance at an organization or business level. Each day, you will perform complex administrative tasks. You will also showcase your expertise by taking ownership of delivering specific business processes/programs.

The work model for the role is: Hybrid

This role is contributing to the Electrification Service in Taiwan.

You will be mainly accountable for:

  • Assisting a business/business manager in all business-relevant administration tasks, such as conducting research, compiling, verifying the information, and creating special reports, presentations, organization charts, correspondence, and other relevant documents.
  • Ensuring sharing of knowledge and information to keep others informed and up to date.
  • Acting as the point of contact for internal/external inquiries via phone and email, assessing the urgency of issues, and initiating appropriate action.
  • Arranging business-critical internal/external events, including arranging travel, developing itineraries, booking accommodation, registering for conferences, and coordinating with visiting speakers, among other tasks.


Qualifications for the role

  • You are engaged in ERP systems (e.g., SAP), cross-functional administrative tools, and continuous improvement methodologies, with a strong interest in business operation and service market support.
  • You have 3+ years of experience in administrative operations, business support, or cross-departmental coordination.
  • Possess the knowledge of and are highly adept in MS Office Suite, SAP ERP, and administrative workflow management tools.
  • You are passionate about problem-solving, efficiency optimization, and stakeholder communication, and you are innovative around process automation and continuous administrative improvement.
  • You are at ease communicating in English (both written and spoken) for cross-border and regional collaboration.

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

How we rate this

Service Coordinator at ABB rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Administrative SupportProcess AutomationSchedulingCommunicationSAPMS Office

Questions you could be asked

  1. Tell me about a project where administrative support was part of your work. What did you do?
  2. Tell me about a project where process automation was part of your work. What did you do?
  3. Tell me about a project where scheduling was part of your work. What did you do?
  4. Tell me about a project where communication was part of your work. What did you do?
  5. Walk me through how you've used SAP in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Administrative Support, Process Automation, Scheduling, Communication, and SAP. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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