Apparel GroupService Crew
Apparel Group is hiring a Service Crew. Level rates it ; you can apply on Apparel Group.
Level's read on this job
- Level rates this role Little AI ●○○○: aI is not part of the work.
- Tools and skills the posting cites include customer service, cashiering and food service.
- Level classifies it as a junior role.
- Level lists 357 other open roles at Apparel Group.
AI in this role
Provide guest service, manage cash transactions, and support store operations and housekeeping.
customer-servicecashieringfood-serviceoperations
- The position is responsible for generating sales and deliver customer service at its best.
- Support the other operational duties such as housekeeping, visual presentation standards, etc. as assigned by the Store Management Team.
Key Responsibilities
Hospitality and Guest Service
- Provides important visual cues for guests that make a positive first impression E.g. wearing proper career wear that is clean and neatly pressed, maintaining a clean parking lot/exterior and a clean and inviting dining room.
- Follows the guaranteed Always Fresh procedure to ensure coffee and products are always fresh and always accurate.
- Delivers consistent and outstanding guest service through friendly attitude, attentive behavior and strong product knowledge.
- Enhances the guest experience by following the S.E.T. Principles: Smile, Eye Contact, Thank You.
- Uses proper procedures to ensure the accuracy of every order for every guest.
- Ensures every guest receives a prompt and warm greeting within 5 seconds at front counter and drive-thru.
- Maintains speed of service targets by working efficiently with a sense of urgency to fill orders and meet guests’ needs.
- Promptly executes service recovery for any guest concerns or complaints by making it right with the guest, regardless of involvement in the issue.
- Listens carefully to guests and apologizes for the experience in the case of a complaint. Store Operations
- Follows all Operations standards and guidelines for preparation of products according to training and instructional materials provided.
- Prepares all products as required, following the order monitor to ensure the accuracy of every order.
- Communicates showcase and product needs to ensure proper product availability for guests.
- Regularly takes temperatures of the required products and records in the Time & Temperature Log. Policies and Procedures
- Participates in and attends all store meetings and other related functions.
- Follows all restaurant policies, procedures and standards.
- Maintains the front counter by keeping it clean, organized, stocked and ready for rush periods in the restaurant.
- Follows proper hand washing techniques and all sanitation guidelines; completes all sanitation tasks as outlined by the Store Manager. Cashiering
- Receives payment by cash, credit cards, vouchers or automatic debits.
- Issue receipts, refunds, or change to the customers correctly.
- Count money in the cash till at the beginning of the shifts to ensure that amount is correct and there is adequate change.
- Maintain clean and orderly checkout areas. Health & Safety
- Works in compliance with occupational health and safety legislation.
- Knows, understands and follows safe work practices and procedures.
- Uses or wears personal protective equipment or clothing as required.
- Reports all injuries/illnesses, accidents, unsafe conditions, security incidents and any contravention of health and safety legislation, policies and procedures to the Restaurant Manager or Restaurant Owner.
- Does not operate any equipment, machine, device or thing, or otherwise work in a manner that will endanger anyone.
How we rate this
Service Crew at Apparel Group rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Classification
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Customer ServiceCashieringFood ServiceOperations
Questions you could be asked
- Tell me about a project where customer service was part of your work. What did you do?
- Tell me about a project where cashiering was part of your work. What did you do?
- Tell me about a project where food service was part of your work. What did you do?
- Tell me about a project where operations was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Customer Service, Cashiering, Food Service, and Operations. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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