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ABB

Service Sales Specialist

ABB is hiring a Service Sales Specialist. Level rates it ; you can apply on ABB.

Level's read on this job

  • Level rates this sales role Little AI ●○○○: aI is not part of the work.
  • The posting allows some remote work.
  • Tools and skills the posting cites include Sfdc, service sales and account management.
  • Level lists 2,200+ other open roles at ABB.
  • The role was posted within the past week.

AI in this role

Leads the service sales team to accelerate and expand the Motion service business and achieve profitable growth in Oman.

Sfdc
service-salesaccount-managementsales-strategyforecastingkey-account-management

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Local Division Manager

__

Your role and responsibilities

In this role, you will have the opportunity to be responsible for the sales of products/systems/services within a designated market/division, in line with the division strategy. Accelerate and expand Motion service business in Oman. Lead service sales team to ensure profitable growth, while maintaining customer and employee satisfaction. Develop and implement innovative strategies to maintain market leadership in Motion. Secure stronger market position through creation of a superior customer experience leveraging digital offering, Service level agreement etc.

The work model for the role is: Hybrid

This role is contributing to the Motion Service in Oman.

You will be mainly accountable for:

  • Support service sales team to ensure profitable growth year over year.
  • Implement local sales strategy in line with global strategy. Ensure latest global tools are used effectively in LSU.
  • Account management of key customers. Ensure account plan in SFDC is updated for top 5 -10 customers every year.
  • Specific focus on digitalization, Service level agreements, energy efficiency and competitor replacements.
  • Identify customer installed base for Motion, issues faced by customer and key decision makers at customer organization, so that proactive solutions can be implemented.
  • Enquiry Generation for complete Motion Portfolio through proactive sales. Generate at least 11 MUSD opportunities for 2027, so that at least 3.5 MUSD orders are booked for service sales.
  • Develop strategic sales plan for Motion Service business (Drives, Motors, and PLCs)
  • Implement effective usage of 7 habits in the team
  • Ensure accurate forecasting of orders
  • Ensure that all commercial and legal aspects are considered during finalization of orders to ensure that ABB’s risk is minimized.
  • Ensure regular sales reviews and support the team to achieve their targets
  • Promote preventive maintenance and reconditioning for drives and motors.
  • Ensure that HSE related aspects are fully considered and accordingly agree with customer/cost separately during sales stage itself.
  • Complete Installed base mapping to ensure that more than 90% of installed base is allotted to site
  • Visit the Customer, Study Technical Specs and Prepare/Submit offers for ABB as well as non-ABB replacements
  • Channel Partner review and corrective actions
  • Follow up Payment to avoid overdues. Organize customized technical events to improve ABB’s acceptability with end users.


Qualifications for the role

  • Electrical Engineering Background.
  • 3-5 years of experience.
  • Degree in Engineering
  • Proven track record in service sales, preferably for Drives, Motors and PLCs.
  • Background in digital solutions.
  • Previous engagement and customer relationships with major government end-users and entities.
  • Strong technical expertise in motion products is a big plus.
  • Strong English communication skills are a must.
  • Innovative mind and interest to explore new ideas and build strong relationships – excellent networking skills.
  • Out-of-the box thinking and exceptional problem-solving skills.
  • Relentless ownership, dedication and thoroughness. Going the extra-mile and showing devotion for the mission.
  • Candidates currently residing in Oman will be strongly preferred.

What's in it for you?

We want you to bring your full self to work—your ideas, your energy, your ambition. You'll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, everyday.

More about us

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

How we rate this

Service Sales Specialist at ABB rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Service SalesAccount ManagementSales StrategyForecastingKey Account ManagementSfdc

Also common in sales jobs at this level

Pay

Typical sales job
$140k

This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs

Questions you could be asked

  1. Tell me about a project where service sales was part of your work. What did you do?
  2. Tell me about a project where account management was part of your work. What did you do?
  3. Tell me about a project where sales strategy was part of your work. What did you do?
  4. Tell me about a project where forecasting was part of your work. What did you do?
  5. Tell me about a project where key account management was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Service Sales, Account Management, Sales Strategy, Forecasting, and Key Account Management. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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