Service Sales Specialist
ABB is hiring a Service Sales Specialist. Level rates it ; you can apply on ABB.
Level's read on this job
- Level rates this sales role Little AI ●○○○: aI is not part of the work.
- The posting mentions service sales, account management and installed base penetration among its tools and skills.
- Level classes it as a mid-level role.
- ABB has 2,100+ other open roles on Level.
- Posted within the past two weeks.
AI in this role
Service sales specialist driving service sales processes, IB penetration, and customer relationship management.
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
Service Sales Manager__
Your role and responsibilities (Mandatory)
In this role, you will have the opportunity to drive service sales processes, generate service sales opportunities and secure profitable sales within the designated areas. Each day, you will focus on Installed Base (IB) penetration and selling the entire Service product portfolio. You will also showcase your expertise by building long-term customer relationships and ensuring immediate response to specific customer needs and issues.
The work model for the role is: onsite
This role is contributing to the EL Service division in China.
You will be mainly accountable for:
- Penetrating into IB, promoting various upgrades, retrofits, and value-add solutions to the benefit of the customers and ABB.
- Understanding the channel strategy and the establishment of related prices, and preparing sales plans, reviewing them, and proposing recovery plan(s) when needed.
- Generating service sales leads and developing new market opportunities by utilizing market trend information and through identifying and exploring potential new service portfolios.
- Acting as a marketer/salesperson of ABB’s service products and solutions during marketing activities (campaigns, trade fairs, exhibitions, conferences, customer meetings).
Qualifications for the role (Mandatory)
- Bachelor’s degree in Electric & Automation related
- Fluency in English and Mandarin
- Strong Market and Business know-how
- Excellent communication and interpersonal skills.
- Ability to work collaboratively in a team environment and manage multiple projects
- Strong problem-solving skills and a proactive approach to identifying opportunities
What's in it for you?
We empower you to take initiative, challenge ideas, and lead with confidence. You’ll grow through meaningful work, continuous learning, and support that’s tailored to your goals. Every idea you share and every action you take contributes to something bigger.
Benefits
ABB provides competitive benefits, ask us!
More about us
ABB's Service Division partners with our customers to improve the availability, reliability, predictability and sustainability of electrical products and installations. The Division’s extensive service portfolio offers product care, modernization, and advisory services to improve performance, extend equipment lifetime and deliver new levels of operational and sustainable efficiency. We help customers keep resources in use for as long as possible, extracting the maximum value from them, and then recovering and regenerating products and materials at the end of their useful life.
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.
Ready to make an impact?
Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.
How we rate this
Service Sales Specialist at ABB rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Also common in sales jobs at this level
Pay
- Typical sales job
- $140k
This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs
Questions you could be asked
- Tell me about a project where service sales was part of your work. What did you do?
- Tell me about a project where account management was part of your work. What did you do?
- Tell me about a project where installed base penetration was part of your work. What did you do?
- Tell me about a project where business development was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Service Sales, Account Management, Installed Base Penetration, and Business Development. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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