Service technician (m/f/d)

ABB is hiring a Service technician (m/f/d) for a remote role open to applicants in Germany. Level rates it ; you can apply on Level.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
This is listed as a remote role.
The posting mentions field service, electrical engineering and automation technology among its tools and skills.
ABB has 1,900+ other open roles on Level.
This posting went up in the last few days.

AI in this role

Execute remote and on-site field service tasks, maintenance, and technical troubleshooting for industrial systems.

field-serviceelectrical-engineeringautomation-technologytroubleshootingcustomer-support

At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

Service Team Leader

The work model for the role is remote. #LI-Remote

Key responsibilities

In this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations.

You will be mainly accountable for:

Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points.
Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform.
Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities.
Acting as trainer when needed, for field service associates and customers.

You will join a dynamic team, where you will be able to grow.

Qualifications for the role

You enjoy working with complementary products such as dust and/or mercury measurements as well as emission calculators

Ability to demonstrate your experience as a service technician, ideally already in environmental measurement technology

You have successfully completed training as a technician or master craftsman, with a focus on electrical engineering, automation technology or a related field

You are at ease communicating in german and English

High willingness to travel within Germany, occasionally abroad.

You have an pronounced affinity for service and a high degree of initiative and independence

Benefits

Retirement Plan
Flexible work practices
Learning & development offering
Daycare subsidy for childcare under the age of 3

Please note: in the case of equal suitability, people with severe disabilities and their equals are given preference.

ABB AG

+49 (0) 621 381 3500

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

How we rate this

Service technician (m/f/d) at ABB rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Key facts

Service technician (m/f/d) is an open job at ABB.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Berlin, Berlin, Germany and is marked remote.
The job was posted on October 20, 2026.
Seniority: mid.
Applications are handled by ABB. Apply on ABB

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Field ServiceElectrical EngineeringAutomation TechnologyTroubleshootingCustomer Support

Questions you could be asked

Tell me about a project where field service was part of your work. What did you do?
Tell me about a project where electrical engineering was part of your work. What did you do?
Tell me about a project where automation technology was part of your work. What did you do?
Tell me about a project where troubleshooting was part of your work. What did you do?
Tell me about a project where customer support was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Field Service, Electrical Engineering, Automation Technology, Troubleshooting, and Customer Support. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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