ServiceNow Developer Do you enjoy converting business requirements into practical ServiceNow solutions? Are you experienced in ServiceNow development and eager to lead solutions from requirements through implementation and support? Join Aon and help develop and improve ServiceNow solutions used across our business! Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team, and we are passionate about helping our colleagues and clients succeed. What the day will look like As a ServiceNow Developer, you will engage with business customers and technical teams to understand their needs. You will develop effective ServiceNow solutions, with an initial focus on the Business Continuity Management module. Your day-to-day responsibilities will include: Gathering, analysing and detailing business requirements and translating them into functional and technical ServiceNow solutions. Configuring and developing solutions within the ServiceNow platform, including workflows, Flow Designer, forms, business rules, client scripts, integrations and reports. Supporting the full implementation lifecycle, including solution build, development, validation, release and user acceptance testing. Providing production support, solving issues and implementing improvements to existing ServiceNow solutions. Working closely with global teams and partners to ensure solutions follow ServiceNow standards and governance. Preparing detailed user guides and supporting knowledge transfer to users and other teams. How this opportunity is different This role offers you the chance to combine hands-on ServiceNow development with business analysis and collaborator engagement. You will work across the implementation lifecycle, from understanding business requirements and crafting solutions through configuration, testing, deployment and ongoing improvement. The role initially focuses on ServiceNow Business Continuity Management and offers opportunities to work with partners and engineering groups across the globe. This is a great opportunity for an experienced ServiceNow professional who enjoys solving business problems through technology. The role involves taking ownership of solutions from initial requirements to deployment and support. Skills and experience that will lead to success Around 4–5 years of hands-on ServiceNow experience, particularly in ServiceNow development and/or administration. Experience developing ServiceNow solutions using JavaScript, workflows/Flow Designer, business rules, client scripts and integrations. Good understanding of ITSM and ServiceNow platform architecture. Experience with ServiceNow Business Continuity Management or related resilience solutions would be an advantage. Strong partner management, analytical and interpersonal skills, with experience interpreting business requirements to develop effective technical solutions. Experience working in Agile delivery environments and collaborating effectively with international teams, with proficient English. ServiceNow Certified System Administrator (CSA) certification is required. ServiceNow Certified Application Developer (CAD), additional ServiceNow certifications and experience working with multinational teams would be an advantage. #LI-KK2 #LI-Hybrid 2583664
How we rate this
ServiceNow Developer at Aon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AIClassification
Little AI. AI is not part of the work.
●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Tell me about a project where servicenow development was part of your work. What did you do?
Tell me about a project where business analysis was part of your work. What did you do?
Tell me about a project where workflow design was part of your work. What did you do?
Tell me about a project where software integration was part of your work. What did you do?
Tell me about a project where technical support was part of your work. What did you do?
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List these exact terms on your resume: ServiceNow Development, Business Analysis, Workflow Design, Software Integration, and Technical Support. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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