AmazonPosted 4mo ago

Shift Manager, Amazon Logistics

Shift Manager, Amazon Logistics at Amazon scores 34 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

MX, JAL, Guadalajarafull-time

AI in this role

Amazon is looking for high-potential leaders, who are ready to own their impact in Amazon Operations as an experienced manager working to be the most customer-centric company on earth. You will have your leadership capacity stretched to its full potential, As a front-line leader, you will have an opportunity to truly invest in others and develop a people-focused leadership style, while mastering the tools, processes, and operations that have created the most customer-centric company on Earth. If you want to be involved in continuing to define the future of online retail, and are dynamic and an organized self-starter, join our team in Amazon Operations.
A Delivery Area Manager leads a team of shift managers and associates in a daily management in a the delivery station, including meetings, training sessions, assigning job duties, and communicating with stakeholders including management representatives and their functional teams. This role manages site and/or complete areas/shift, as well as support functions and external stake holders.

Key job responsibilities
This role is fully onsite and requires flexibility to work and rotate shifts: weekends, holidays, and/or overnight shifts, and Ability to work overtime both in peak season and as needed.

Key job responsibilities

Day-to-day management of the delivery station, overseeing the operation that focuses on the delivery of Amazon orders direct to customers.
Leading a team of Process Assistants and Delivery -Service Providers in daily management of the delivery station, including meetings, training sessions, assigning job duties, and communicating with DSPs including management representatives and their drivers.
Ensuring you have a safe work place, properly trained people, and that their needs are addressed so they can focus on their jobs.
Lead change at internet speed, innovation has made us the global company that we are today.
Route shipments within the Amazon Logistics coverage area.
Support and assign job duties to process assistants.
Ability to adapt to sudden changes and growth according to operational necessities.
Track & monitor sorting operation and driver’s dispatch.
Review the operational forecast and determine productivity requirements for sort operation, manage a team group to meet all building’s goals.
Support all safety programs to ensure a safe work environment for all associates and Delivery service providers.
Proactively identify and lead process improvement initiatives and Lean tools.

About the team
Inclusive team culture
At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance
We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Basic qualifications

- Bachelor's degree or equivalent
- 2+ years of employee and performance management experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts
- Speak, write, and read fluently in English

Preferred qualifications

- 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.