Shift Manager

DP World is hiring a Shift Manager. Level rates it ; you can apply on DP World.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting mentions Microsoft Office, operations management and team leadership among its tools and skills.
Level classes it as a mid-level role.
DP World has 507 other open roles on Level.
Posted within the past two weeks.

AI in this role

Oversee cargo handling operations, shift scheduling, and labor deployment in a 24/7 port environment.

Microsoft Office

operations-managementteam-leadershipcargo-handlinglogisticsperformance-management

Key Responsibilities

Ensure that the operational requirements of the working shift are fully met in an efficient and safe manner in accordance with current safety regulations and health and safety policies.
Oversee the overall efficiency of cargo handling operations, including coordinating the various activities of different staff groups to maximize the efficient deployment of labour and resources.
Enable the best possible level of communications within the shift team.
Manage personnel, including hiring, training, discipline and off boarding, to ensure that the Company’s needs and requirements are adhered to.
Ensure that systems and procedures are followed to enable the progress of operations to be monitored by other staff, customers and authorities.
Drive a performance management culture within the team ensuring that staff meet their targets in line with the business needs.
Advance agreed upon initiatives, propose new initiatives and adopt a sense of continuous improvement.

Knowledge & Qualifications

A degree in business, operational management, logistics or other related discipline.
Previous experience in waterfront supervision or other related operational experience preferred.
A positive, hands-on approach and the ability to work as a team member.
Excellent people management skills with well-formed motivational skills, including solid negotiation, influencing, change management and labour relations skills.
Exceptional communication and interpersonal skills, including the ability to build and maintain good working relationships and achieve buy in and ownership to quality standards/ initiatives with all departments and levels.
Sound judgement and analytical thinking that enables decision making, ability to manage projects and prioritize and manage timelines.
Comprehensive understanding of ship loading operations, vessel construction, cargo stowage, cargo securing and applicable regulations.
Solid computer skills with proficiency in Microsoft Office and the proven ability to learn new systems quickly.
Flexibility to meet the requirements of a 24/7 operation, including shift work.
Fluent in English.
Previous Canadian work experience or experience working directly with Canadian industries.

How we rate this

Shift Manager at DP World rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Shift Manager is an open job at DP World.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Saint John, NB, Canada.
The job was posted on November 6, 2026.
Seniority: mid.
Applications are handled by DP World. Apply on DP World

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Operations ManagementTeam LeadershipCargo HandlingLogisticsPerformance ManagementMicrosoft Office

Questions you could be asked

Tell me about a project where operations management was part of your work. What did you do?
Tell me about a project where team leadership was part of your work. What did you do?
Tell me about a project where cargo handling was part of your work. What did you do?
Tell me about a project where logistics was part of your work. What did you do?
Tell me about a project where performance management was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Operations Management, Team Leadership, Cargo Handling, Logistics, and Performance Management. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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