Showroom Manager, Abu Dhabi - KIA

To plan, manage and lead the showroom sales to achieve sales target and to ensure smooth, efficient and effective functioning of showroom

Functional Roles and Responsibilities 

• Plan and execute such strategies as to ensure that the budgeted target for showroom is achieved or exceeded in volume and profit term 
• Communicate sales plan and targets to the sales team to achieve targets successfully. 
• Monitor sales process (aspects such as initial customer contact and reception, clarification of need, identification of prospect, follow-up on initial contact, final closure of sale and quality of sales documentation) to ensure quality in the entire process. 
• Deal with critical problems, major customer complaints or issues that may be escalated and ensure prompt action or decisions for timely resolution. 
• Prepare stock requirement list for the month specifying make, model and number of vehicles for the approval of the Sales Manager. 
• Interact regularly with the existing and prospective customers to establish profitable relationships and determine their present and future requirements. 
• Maximize usage of demo’s and monitor demo to sale ratio 
• Manage all aspects of the showroom to ensure high standards in the display, housekeeping and product information to convey the desired image of the brand and the Company. 
• Monitor PDI process and ensure highest level of customer satisfaction
  
  People Management Roles and Responsibilities 
   
• Guide and motivate subordinates to enhance performance and produce quality work, and ensure that they are continuously developed for higher level roles

Qualifications & Experience

• Graduate in any discipline
• 5+ years' experience in similar role
• Good knowledge of Automobile sales gained through formal training and work experience 
• Full understanding of show room merchandising 
• Dynamic and proactive personality 
• Preferably bilingual (Arabic and English) 
• Ability to lead, develop and motivate teams