Site Leader, SSD

Amazon is hiring a Site Leader, SSD. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include operations management, leadership and logistics.
Level classifies it as a lead role.
Level lists 20,000+ other open roles at Amazon.

AI in this role

Lead warehouse and last-mile delivery operations at an Amazon site, driving safety, performance, and continuous process improvement.

operations-managementleadershiplogisticsanalytical-problem-solving

Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as a Site Leader. In this role, you will play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. You will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements through data-driven decisions and analytical problem-solving.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Sub Same Day (SSD) is an exciting, new site type within Amazon JP specializing in delighting our customers with the fastest speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams covering aligned to innovate for the last mile customer experience. Come build the future with us!

*At Amazon, you'll work alongside the latest AI and GenAI tools that are increasingly woven into how teams operate: from AI-powered capabilities that accelerate decision-making, to Generative AI that helps you focus on work that truly matters. You'll have opportunities and resources to develop AI fluency at your own pace, with continuous learning built into the culture.

Key job responsibilities
- Support, mentor, and motivate your team
- Lead large-scope projects with site and regional impact
- Create and implement productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including (but not limited to) Safety, Ops Integration, Loss Prevention and PXT to develop plans to meet business objectives
- Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Work a flexible schedule (weekends and/or overnight shifts)

A day in the life
Location: Japan, Niigata

About the team
More Information (Japanese Only)
・Department: Last Mile(AMZL) and Fulfillment Center(FC)

Basic qualifications

- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- Business level of Japanese and conversational level of English

Preferred qualifications

- 1+ years of performance metrics, process improvement or lean techniques experience
- Excited about working in a diverse group and contributing to an inclusive culture

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Site Leader, SSD at Amazon rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Site Leader, SSD is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in JP, 15, Niigata.
The job was posted on October 27, 2026.
Seniority: lead.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Operations ManagementLeadershipLogisticsAnalytical Problem Solving

Questions you could be asked

Tell me about a project where operations management was part of your work. What did you do?
Tell me about a project where leadership was part of your work. What did you do?
Tell me about a project where logistics was part of your work. What did you do?
Tell me about a project where analytical problem solving was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Operations Management, Leadership, Logistics, and Analytical Problem Solving. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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