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SLP Specialist, INSLP

Amazon is hiring an SLP Specialist, INSLP in Pune, India. Level rates it ; you can apply on Amazon.

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  • On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
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AI in this role

INSLP (Security & Loss Prevention) is hiring an SLP Specialist to support growth of the “SLP MDR Concessions Abuse Program” and help preventing losses via identification of abusive entity. The program is aimed at identifying and eliminating Concessions Abuse while preserving customer trust.
The primary objective of the SLP Specialist is to provide security services, investigation and asset protection in designated area of responsibility, assist in mitigating product loss, and maintain customer satisfaction in accordance with INSLP guidelines and policies. The role is cross-functional and requires deep collaboration and influencing ability with stakeholders from business and corporate functions. SLP Specialist's day-to-day activities involve planning, organizing, coordinating, implementing and executing process and procedures laid down by the organization and the SLP function.
As a part of the SLP MDR Concessions Abuse program, the SLP Specialist is required to deep dive into the Concessions request raised by customer, and conduct end-to-end investigation across customer, DA/network and seller to identify the abusive entity. SLP has outlined frameworks for investigation, and the SLP Specialist is bound to adhere to the investigation guidelines. Along with primarily supporting on Concessions investigations, the SLP Specialist will be required to provide on-ground intel useful in uncovering abuse MOs. In order to ensure network integrity, the SLP Specialist will be required to conduct risk assessment and process audit for the respective sites and work in accordance with the security policies and guidelines.

Key job responsibilities
Security Operation
• Implementation and follow-up of Loss Prevention Plan in MDR Concessions

Audits and Compliance
• Conducting SLP audits and implementing SOPs
• Surprise check and reports at LM (Last Mile) stations
• Keeping the plans and SOPs updated
• Periodical check of documentation
• Adhering to SLAs defined for the SLP MDR Concessions Abuse Program

Process Improvement and Loss Prevention
• Process review, gap analysis and implementation of necessary improvements
• Weekly, monthly and quarterly assessments
• Loss prevention reporting
• Working on feedbacks received from internal and external stakeholders
• Follow up and completion of CAPA
• Recommending loss prevention initiatives based on on-ground intel

Loss Prevention Analysis and Investigation
• Work closely with the SLP and CS teams to analyze the loss trends in MDR Concessions
• Weekly loss trend analysis, identifying defects / abusive entities and working towards loss reduction
• Conduct investigations by working closely with CS and support functions in SLP and Ops
• Meeting the weekly investigation targets and submitting investigation reports
• Sharing RCAs and PTG initiatives on shrink and unmet goals

Basic qualifications

- Bachelor's degree or equivalent
- Knowledge of Excel

Preferred qualifications

- Experience with Learning & Development and course facilitation or an equivalent professional qualification

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

SLP Specialist, INSLP at Amazon rates 35 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

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