Software Development Engineer III, Recipient Experience

Amazon is hiring a Software Development Engineer III, Recipient Experience in Hyderabad, India. Level rates it ; you can apply on Amazon.

Level's read on this job

Works on AI ●●●○ is how Level rates this software engineer role: the daily work is on AI products, without building the model.
The posting mentions distributed systems, software architecture and mentoring among its tools and skills.
Level classes it as a senior role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Design and build large-scale distributed systems and semantic search technologies to power order history experiences at massive scale.

distributed-systemssoftware-architecturementoringsemantic-searchscalability

Are you passionate about transforming how millions of customers interact with their Amazon orders? Join us in revolutionizing order history search with advanced semantic search technologies that deliver lightning-fast results across all Amazon surfaces. We're building high-throughput systems that handle massive scale while ensuring every customer can seamlessly access their order history.

As a Software Development Engineer III, you'll work at the intersection of modern search technologies and distributed systems, collaborating closely with applied scientists to design scalable semantic search experiences. This role offers the unique opportunity to lead technical initiatives that directly impact the daily lives of Amazon customers worldwide, while mentoring engineers and driving innovation in one of Amazon's most visible customer-facing platforms.

Key job responsibilities
- Design and build large-scale distributed systems that power order history search capabilities, ensuring minimal latency and exceptional performance for customers worldwide
- Lead technical initiatives spanning the full software lifecycle from design through deployment, making architectural decisions that balance current constraints with future extensibility
- Mentor and coach engineers on your team, conducting thorough code reviews and establishing best practices that elevate the team's technical standards
- Collaborate with applied scientists, product managers, and cross-functional teams to translate product vision into technical strategy, creating work-backwards plans and three-year roadmaps
- Own team architecture and operational excellence, ensuring systems have proper monitoring, telemetry, runbooks, and retrospective processes while proactively addressing root causes of persistent problems

A day in the life
You'll begin by meeting with your team to identify blockers and guide engineers through ambiguous technical challenges. You'll engage with product managers to translate their vision into technical roadmaps and work-backwards documents, then collaborate with engineering leaders to prioritize initiatives. Throughout the day, you'll work hands-on with engineers across multiple programs, reviewing designs and code to ensure quality. You'll coordinate with Quality Assurance teams to establish robust testing strategies, ensuring features meet high standards before reaching customers.

About the team
The Recipient Experience team creates transparent and flexible delivery experiences that customers love. We own highly visible destinations including Your Orders, Progress Tracker, Order Details, and Product Owner Page, along with customer notifications that millions interact with daily.

Our mission focuses on modernizing customer controls and enhancing order history search capabilities in innovative ways. We're building the future of how customers interact with their Amazon purchases, creating experiences that empower and delight. Our culture emphasizes collaboration, innovation, and continuous learning as we tackle complex technical challenges at massive scale.

Basic qualifications

- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team
- Bachelor's degree in computer science or equivalent

Preferred qualifications

- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Software Development Engineer III, Recipient Experience at Amazon rates 70 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Software Development Engineer III, Recipient Experience is an open job at Amazon.
Level rates this role AI Level 3 of 4: Works on AI.
The role is based in IN, TS, Hyderabad.
The job was posted on July 9, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Distributed SystemsSoftware ArchitectureMentoringSemantic SearchScalability

Also common in software engineer jobs at this level

Python AWS LLM Java Kubernetes AI agents

Pay

Typical software engineer job: $167k

This posting doesn't list pay. Use the typical software engineer figure when pay comes up. See software engineer jobs

Questions you could be asked

Tell me about a project where distributed systems was part of your work. What did you do?
Tell me about a project where software architecture was part of your work. What did you do?
Tell me about a project where mentoring was part of your work. What did you do?
Tell me about a project where semantic search was part of your work. What did you do?
Tell me about a project where scalability was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Distributed Systems, Software Architecture, Mentoring, Semantic Search, and Scalability. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

Get your CV reviewed before you apply

Send your CV and the role you want next. Your review arrives by email within 3 days.

Get a free CV review Check your resume with the ATS resume checker