Software Development Manager, GREF Tech

Amazon is hiring a Software Development Manager, GREF Tech in Hyderabad, India. Level rates it ; you can apply on Level.

Level's read on this job

Level rates this role Works on AI ●●●○: the daily work is on AI products, without building the model.
Tools and skills the posting cites include NLP.
Level files it as a senior role.
Level lists 22,000+ other open roles at Amazon.
The role was posted in the last few days.

AI in this role

nlp

The Amazon Travel & Events (AT&E) Tech team, part of Finance Automation, is driving a multi-year transformation of the end-to-end Travel & Expense experience for over 500,000 Amazon employees across 64 countries. We are consolidating previously fragmented travel, events, payments, and expense systems into a unified, AI-powered experience within AtoZ, organized around four interconnected modules: Plan, Book, Pay, and Expense. Our platform leverages machine learning, natural language processing, and GenAI to deliver context-aware policy guidance, proactive compliance recommendations, fraud detection, and sustainability intelligence embedded into employee workflows. The transformation eliminates significant administrative burden across the organization while delivering substantial cost savings and recovering employee productivity at scale.

We are seeking a Software Development Manager (SDM) to lead the development of new services that power the end-to-end travel and expense experience for Amazonians worldwide. You will build and ship solutions across the Plan, Book, Pay, and Expense modules — integrating AI capabilities such as intelligent policy guidance, automated expense categorization, and GenAI-driven workflows into production systems that must work reliably across 64 countries, multiple currencies, and diverse regulatory environments.

You will partner closely with Product Managers, Software Development Engineers (SDEs), Front-End Engineers (FEEs), and Applied Scientists to translate the platform vision into scalable, high-quality services that simplify how employees travel, host events, and manage expenses.

The ideal candidate will have extensive experience building and leading teams of software engineers, front-end engineers, and technical program managers, with a proven track record of delivering enterprise-level systems at scale. They will be a strategic thinker who hires and develops exceptional talent, sets clear goals tied to organizational impact, and independently manages both day-to-day execution and long-term roadmap priorities — fostering a high-performance, team-oriented culture.

Key job responsibilities
As a Software Development Manager, you will:

Technical Leadership & Innovation Shape architectural decisions for next-generation Travel & Expense systems and services that process sensitive financial and employee data across 64 countries Drive adoption of AI technologies — including agentic AI, LLMs, and ML-powered pattern detection — to transform manual travel and expense operations into intelligent, autonomous workflows Design scalable, secure systems with enterprise-grade controls, observability, and auditability built in from day one Build flexible integration patterns that bridge modern and legacy transactional systems across the Plan, Book, Pay, and Expense modules Partner with AWS teams to evaluate and adopt emerging AI capabilities and primitives.

Team Leadership Lead a high-performing engineering team building solutions that support Travel & Events operations and transactions at massive scale Hire, develop, and retain exceptional engineering talent across backend, frontend, and program management disciplines Set clear goals tied to measurable organizational impact and independently manage both day-to-day execution and long-term roadmap priorities Foster a culture of continuous improvement through data-driven insights, rigorous testing, and robust governance frameworks.

Impact Transform how 500,000+ Amazonians plan travel, book events, manage payments, and submit expenses — replacing fragmented, manual processes with a unified AI-powered experience that scales globally Drive measurable operational efficiencies by reducing cycle times, manual touchpoints, and error rates in complex travel and expense workflows Influence the automation and AI strategy for one of Amazon's largest employee-facing platforms.

A day in the life

Basic qualifications

- 3+ years of engineering team management experience
- 7+ years of engineering experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems

Preferred qualifications

- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Software Development Manager, GREF Tech at Amazon rates 67 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Key facts

Software Development Manager, GREF Tech is an open job at Amazon.
Level rates this role AI Level 3 of 4: Works on AI.
The role is based in IN, TS, Hyderabad.
The job was posted on October 19, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

NLP

Questions you could be asked

What NLP problem have you worked on, and how did you measure whether it actually worked?
Describe a typical day in a role like this one: which parts run through AI directly?
If you removed AI from this role, what would be left, and how do you decide what still needs a human?

Adapt your resume

List these exact terms on your resume: NLP. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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